Saturday, January 24, 2009

Star Kargo?

Last November 16, 2008 my huge box for Pinas was picked up by an agent of Star Kargo (AbS-Cbn).  I was used to send my box with Forex because I can track it down in there website. But this time the agent said that he is into Star Kargo and so I switch.  Christmas and New Year came and gone still no box. But before Christmas I called there customer service and after  New Year too but still I only be answered they couldn't track the package yet hmmp! So I tried to reasoned out to myself that it  might  be because of the holiday that the package is not yet there in Manila. So I stretched out my patience and let the weeks passed. Yesterday, I called the agent because I already wondered how come the box is not yet delivered where the heck is my box?? I found out that the SKIL # that is in my receipt is not the SKIL # that the agent had. I was already started to be pissed off but choose to be calmed (inhaleeeee exhaleeeee!!) After I talked to the agent I called the number that he gave me and I found out that it is another agent from Chicago and he told me that the box arrived in Philppines December 10!!!! Again this agent gave me another phone number that I have to call to confirm and that is the STar Kargo customer service! I didn't say anything to this agent that I knew their customer service number by heart  since November 2008. Still I have to keep calm and recollect myself because the lava is already ready to be spewed!! After I talked to this agent in Chicago, I called their customer service number and answered all the information she needed. But ended up telling me that I had to call back after two hours because Manila office is not yet open at that time Grrrrrr!! So I waited for two long hours and called again. This time the woman who answered was able to locate the box and told me that the box is already in our town and it will be delivered 1 or two days!! Geezzz! AFter more than 2 months and 8 days the box is not yet physically delivered in our door step. And so therefore, with my experienced with ABS-CBN STAR KARGO??? I rated them -5,  thumbs down , very poor service!!

236 comments:

1 – 200 of 236   Newer›   Newest»
Neneng(aka baning/banot) said...

My goodness, that's the kind of customer service you get when it comes to dealing pinoys hahaha. Especially sending it around november, expect the worst delay ever. I suggest to send it like around october, i'll guarantee it will be there before the holidays. My boxes are still here waiting for the second one to be completely full lol.

Manang Kim said...

Hi vanz, first time it happened to me sa abs-cbn star kargo pa. I understand for a little delay because of the holiday season but goodness graceous nag two months na di pa na deliver. Iba talaga ang serbisyong pinoy!

Clarissa said...

it's my first time to know about that abs-cbn cargo--pero ang pagkakaalam ko,palaging delayed ang service pinoy!!kahit saan-kahit kailan!!lol!

Manang Kim said...

Lol! Oo nga eh I don't know why magkadelay-delay. Last Thursday the package arrived thanks God!

Jennie said...

Same experienced! we drop off our package to our agent here in alabama last November 2, 2008 and they said it takes only 35 days to the manila and then another 10 days to other provinces.and until now we don't have any idea where our package is! I contact the Authorized agent(G-Star Trading LLC in Virginia) they send me an mail that telling me to contact this person just like they treat their customer like a ping pong ball; they don't can't tell exactly about the status of your package it's now 90 days and then I contact again our agent here in alabama and she gave me the number to call in the phippines and then I found out that number can't be reach my god! what kind of business is this? they give you a tracking number that you can't track? and they give you a customer service number and-mail that there's no service? what's this? and it says ABS-CBN starkargo?f it's under ABS-CBN we expect to much for the service but I think we are wrong when it comes to service!!!

Manang Kim said...

Hi Jennie, that is one thing with Abs-cbn star kargo they don't have a website that we can track down our package. What I did I called the agent who picked the package and asked him the SKIL # because I found out that my SKIL # and my agents SKIL # are not the same. Then call this number 1-866-STAR-555.
Just like you I thought it is because ABS-CBN we can rely on there service but I was so disappointed the good thing is that the package came in ONE PIECE salamat naman at di nagkagutay-gutay mantakin mong more than two months na yong package.
Hope everything will work fine at your end don't stop calling they have to know they got a very bad service.

Anonymous said...

We have a terrible experience here -- kasi palinawag lang --- If your boxes were picked up by G-STAR TRADING na ABS-CBN, hindi yun na deliver ng StarKargo. G-STAR TRADING sent the boxes through MANILA FORWARDERS and NOT THROUGH ABS-CBN STARKARGO. We found this out later on. Tapos G-STAR was not returning calls. We finally received the phone number ng Manila Forwarders in the Philippines and was able to track our boxes. We demanded syempre to deliver the boxes right away.... wala din. Anyway, this is not the problem with ABS-CBN STARKARGO -- but with this G-STAR TRADING who just used the StarKargo's name and shipped the boxes through Manila Forwarders. Meron pangang mga tsismis from VA Beach Manila Forwarders na binili na daw nila yung ABS-CBN StarKargo which is so untrue. Just want to clarify this awful, awful use of the ABS-CBN StarKargo's name!

Jennie said...

If that is the case bakit pumapayag ang starkargo na ma gamit ang name nila ng G-star trading llc? hindi ba nila na isip na nasisira ang reputation nila just becuase of others? hay iwan ang gulo!!!

Anonymous said...

The WORST door-to-door company that I ever dealt with.

ABS-CBN StarKargo picked up the boxes at my house on May 23rd. I called them the other day to track the boxes down and was told that the boxes were not shipped until June 29th & expected to arrive in Manila on July 29th. WHAT? And was also told that it won't arrive in my hometown until August 10th.

STAY AWAY FROM THIS COMPANY!!!

Anonymous said...

Sobrang abala talga yang strkargo na yan...9 days na ko naghihintay ng package namin galing tate hanggang ngayon wla parin.ang dme ko na nakausap puro wlang kwenta..bigay sila ng bigay ng date d nmn naddedeliver...kakagigil abs cbn pa nmn ang may ri tpos ganyan...dapat ang management ng abs cbn ay may gawin para maayos tong kabulukan ng serbisyo ng starkargo na yan..at ang contact numbers nila d mo talga macocontact mapupudpod ang daliri mo...d ko lam kung strategy nila un para d makapagverify ang mga customer nila..GRabe talga at sobrang ka bulukan ng siste,ma ng abs cbn starkargo nayan..kaya kayong lahat kung balak nio magpadala sa starkargo wag na lng pakiusap mapapraning lng kayo kung asan na ang packge nio at kung kelan idedeliver at masama baka hindi pa nga madeliver...umaasa parin ako na matatanggap namin u ng package hanggng ngyon...
kaya starkargo at abs cbn gumawa kayo ng paraan para maayos ung kumpanya nio or mas maganda MAGSARADO NLNG KAYO....

Balikbayan Victim said...

I have the same experience. I prefer Manila Forwarders, personally my agent is Chax Chavez and he delivers boxes from home. He also has an online tracking so you know where exactly the box is, which location etc.

Check him if u wanna try. http://www.home4pinoy.com/

Anonymous said...

you're all right..shit ang star kargo

Anonymous said...

I do some shopping at Nevada during my visit there last December. I packed them before Christmas so that before I leave US my boxes were sent already. I went back to Philippines before my boxes were ship out. To make the story short...the boxes were picked up 1st week of January because the agent said that even they pick up the packages 3rd or last week of December they will only stay at their storage area until first week of January because it's peak season. My other boxes were sent through LBC (Spanaway, WA) the same week my packages at Star Kargo were picked up. LBC has delivered my boxes to my place in the province after 45 days of waiting but my boxes at Star Kargo until this time has not reach me. I've called long distance to Star Kargo office a lot of times only to hear that the cargo vessel was delayed. They got my contact number but still there is no advise from them. Last week, I followed up again...the vessel is due to arrive that Thursday night daw and after that it will pass Custom and have to wait for another 7 to 15 days to be deliver....hayyyy....i should not have sent my boxes through them. I tried to get the agent's contact number in the province so that i don't have to call long distance to follow up. My request was declined because they are not allowed to give the contact numbers of their agents. Very poor service!!! Today is March 6....WALA PA DIN BOXES KO.

Anonymous said...

nabiktima din ako ng star kargo na yan...first week ng january pinick-up yung box ko, hanggang ngayon wala pa....hayyyy.....walang kwenta yung abs cbn starkargo....sa lahat ng pinagpadalhan ko, d2 lang tala kumolo yung dugo ko ng husto...mga sinungaling silang lahat....

Anonymous said...

wahhhhhh....until now wala pa rin yung box ko sa Pilipinas....I called customer service, the one who picked my box and the agent, and no one wants to answer my call. Ano bang klaseng ABS CBN ito....the worst...4 months na yung box ko di pa rin dumadating....BEWARE...they changed their name to FILCARGO...ano para lokohin na naman yung maraming tao???

Bing said...

Do you know the contact number na pwedeng mag follow-up dito sa Manila? My sister in law also sent a box nung Jan 22, 2010 pa. up to now wala pa rin :(

Anonymous said...

PLEASE BE AWARE THAT FILCARGO IS IN NO WAY RELATED OR ASSOCIATED OR AFFILIATED WITH ABS-CBN STAR KARGO. FILCARGO ARE PARTNERS WITH CARGO PLUS INC....... FORMER AGENTS OF STAR KARGO ARE IN NO WAY RESPONSIBLE FOR ANY DELAYS THAT IS BEING DISCUSSED HERE. MOST OF THEM TRANSFERRED TO FILCARGO IN ORDER TO BETTER SERVICE THEIR CUSTOMERS. FILCARGO OFFERS BARCODING TECHNOLOGY IN ORDER FOR CUSTOMERS AND AGENTS TO BETTER TRACK THE WHEREABOUTS OF THE BOXES -- FROM WHEN IT'S SUBMITTED FOR SAILING - TO WHEN ITS LOADED ONTO CONTAINER -- TO WHEN IT ARRIVES IN THE PHILS -- TO WHEN ITS FINALLY DELIVERED TO CONSIGNEE -- ALL INFORMATION ARE POSTED ON THE WEB SITE INCLUDING PICTURE OF CONSIGNEE.

AGAIN FILCARGO IS NOT ASSOCIATED OR AFFILIATED WITH ABS-CBN STAR KARGO.

Anonymous said...

Another bad experience with Star Kargo...

Got two boxes sent by my cousin, picked-up from her house last March 16, 2010..supposedly shipped last March 27 and should have received it first week of May, but until now wala pa rin...

2 weeks na kaming tumatawag dito sa local agent to check on our boxes..same dialogue "wala pa po sa manifest ma'am, please try to call after 2 days/next week, baka dun po nasabay yung box ninyo,"

They can't tell kung nasaan na yung boxes namin, na-pickup from us, but they can't tell kung napasama ba sa March 27 shipment, naiwan ba sa Virginia? nasa laot ba or nasa Phil Customs na?...

Sobrang tagal! We just tried their service kasi ang nakalagay sa website nila is from sailing date,"transit time for balikbayan box from Virginia to ABS-CBN Starkargo Philippine warehouse Metro Manila 37 days," tapos ang mura pa dahil $70 per box...

hmm mapapamura ka nga palang talaga sa sobrang tagal!!

Anonymous said...

Grabeeh! ngayun ko lang nabasa tong mga post at comments niyo. Kung alam ko lang na ganito pala ka worst ang serbisyo ng STAR KARGO, hindi na sana namin pindala sa kanila ang 3 boxes namin for our family in the Phils. We were told by their Orlando, Fl agent ( Mr. Luis Araneta) that they picked up our boxes last week of March. He said that in his e-mail, the boxes arrived in the Phils. April 24. Then April 26 it came out of custom. Delivery will start May 11. But until now wala pa ring nare-receive ang family ko. I called ABS-CBN customer service several times pero wala silang maibigay na any information abt. the status of our shipment. My sister tried calling Star Kargo Manila office pero puro lang sila pangako ng date of delivery pero until now wala pa rin.
Heck!!! it's very frustrating. I put so much trust that my shipment will be safely delivered to my family by ABS-CBN Star Kargo. I have a friend who had their boxes shipped by another company, kasabay ng boxes namin. Natanggap na ng family nila na nasa provinces pa.
GGRRR!!!

Ray said...

WELL I HAVE READ ALL YOUR COMMENTS AND THE ONLY WAY TO BE RECTIFIED AND TO CORRECT THIS SITUATION IS TO HAVE A LEGAL UNDERTAKING FROM ALL OF US . LETS HAVE A CLASS ACTION SUIT AGAINST THIS OUTFIT. FALSE ADVERTISING TO START WITH . LETS PUT AN END TO THIS PRACTICE AND LET US CALL AND BLOG SOME MORE SO MORE PEOPLE WILL KNOW ABOUT THIS ROTTEN STAR KARGO.

Joseph said...

BWISIT tlga yang starkargo na yan! i told my wife na nagoyo silang 3 ng housemates nya who are all working in the US-mura nga daw but i knew there is always something fishy pag mura lng(though d lahat) at nangyari na nga.MAY pa pinadala galing US at hanggang ngaun wala pa at 45 days ang sabi sa kanila. tinanong ko ang kung anu ang status ng boxes at sagot sa akin ay d daw nila alam at pasensya na daw na parang prinaktis na ang lahat ng sagot nila sa mga galit na tatawag.Goodness halos lahat may internet na at lahat ng bagay ata ay mattrace na pag galing dun.i asked for their manager para bigyan lng man ng solusyon o linaw ang problema ko pero ang sabi ay nasa meeting pa daw at 1pm pa mattapos and i called them up 8am.laging umiiwas ang manager at kawawa ung sumasagot sa phone at kung hindi ko minura mura ang employee nila ay hindi pa makaisip ng paraan para ako'y bigyan ng updates.this is a ridiculous shipping company at d na dapat nagooperate e2!i agree wid RAY-we need to do something to stop them from operating and fooling other people.

Anonymous said...

Wag po kayo magpapaniwala sa ibang nagpopost dito, napagalaman po na ang ibang nagpopost dito lalo na mga Anonymous posts ay mga empleyado ng mga ka kompetensya ng Star Kargo. Forex, Alas, Atlas, LBC. Wag po tayo basta basta nagpapaniwala. Ito po ay isa lamang paninira sa pinagkakatiwalaang ABS-CBN. Wag din po tayo magpaloko sa mga pekeng agents na nagpapakilalang taga Star Kargo, humingi po tayo ng proeba na sila nga ay taga Star Kargo upang makasiguro tayo sa serbisyo.

Jasmine said...

Grabe talaga ang service ng STAR CARGO so very very.. POOR!! June 6, 2010 napick-up ung package sa house ng sister ko kasi expected nya pagdating ng July 20 asa Manila na, ung sister ko na nagpadala nakarating na ng Phils. at bumalik ng USA ala paring box, kelangan ng father ko na bedridden ung Milk na laman ng package. Everyday I called the Manila Office, the girl named "Peachy" ang alam lang isagot eh "Ma'am wala pa po kami Manifest" di man lang masabi kng asang lupalop na ng mundo ang package. Unfortunately till now wala parin ung package, it's been 91 days too late! Pagganyan, magsara na kayo! kasi madadala lahat ng customer na magpapadala sa inyo. Wag nyo sa ikabit ang ABS-CBN sa name nyo. Nakakahiya!!

Anonymous said...

Im so frustrated with Starkargo, delivered my box to the agent at Maryland, June 23 and until now when I emailed the agent could not give any definite report on the status of my box. I thought if I sent it thru ABS CBN STAR KARGO, I am sending thru a reliable carrier. Called their Manila office but they always say they still do not have my SK no based on the manifest they have. They told me to email to starkargo_philippines@yahoo.com but got no reply. So where can we get the exact status of out box?

Anonymous said...

rickiting

Anonymous said...

rickiting

Anonymous said...

STAR KARGO??? WALANG KWENTA ITO. NALUGAS NA ANG BUHOK NG MISIS KO SA STRESS SA KAHIHINTAY NG PACKAGES LAST JUNE 2010 PA IPINADALA HANGGANG NGAYON WALA PA. WAG NA NILANG HINTAYIN NA MALUGAS PA ANG BULBOL NG MISIS KO AT NAKU... MALILINTIKAN SILA SA AKIN.

Anonymous said...

TALAGANG BWISIT ANG STAR KARGO. WE SENT OUR PACKAGE JUNE, THEY SAID THAT SHIPMENT IS JUNE 17TH. AND WE WERE TOLD THAT IT SHOULD ONLY TAKE 45 DAYS TO GET IT TO MY FAMILY IN PINAS. MAG 3 MONTHS NA WALA PA ANG PACKAGE. OH MY GOSH, BUTI NALANG TRY LANG NAMIN TONG BWISIT NA SERVICE NA TO. NEVER NA GAMITIN NAMIN ULIT ANG STAR KARGO. WE USED TO SEND OUT PACKAGE THROUGH FOREX AND WALANG PROBLEMA TALAGA. WE ARE DEFINITELY GOING BACK TO FOREX KAHIT MEDYO MAHAL AT LEAST GUARANTEED.

Mayra said...

Alam nyo pare-pareho ang experience ko sa mga kwento nyo everytime na tatawag ako sa customer service ng Star kargo! Mga manloloko talaga sila! Never again will I use their service! Let's file a consumer complaint against these people! I just sent ABS CBN an email complaining about their service. Sana makatulong para malaman ko kung saan na ang dalawang boxes na pinadala ko! Nakakakulo talaga ng dugo!

Mayra said...

My box was also picked up June 2010, I'm in VA by the way tapos until now wala pa! Everytime na tatawag ako, laging sinasabi na it will be there soon! Is it true na may nahuli daw mga baril sa isang balikbayan box kaya natagalan ang delivery ng lahat ng boxes kasi ininspection daw isa-isa ng customs?

maria said...

my experience was far worse! i sent out 2 boxes last june 9, 2010. they said that the boxes were delayed due to the US customs inspections. my boxes finally arrived yesterday sept 24 (after almost 4 months!) but HALF of the CONTENTS WERE MISSING! somebody took advantage of the open boxes and helped themselves to my stuff! very frustrating and am very upset about this.... all my christmas gifts stolen! i would never use this company again.... ever!

Dot said...

Biktima din po ako ng STAR CARGO THEY ARE AWFUL!!!!! THE WORST SHIPPING COMPANY..... THEY TOOK HALF OF THE CONTENTS OF THE TWO BOXES WE SENT. MGA BWISIT!!!!!!

Anonymous said...

GRABE! Biktima din ako ng STARKARGO.... they are AWFUL! THE WORST!

Mayra said...

Sa wakas! After 5 months my boxes arrived intact! I'm glad di binawasan at naka-ready na ang consumer complaint form ko against them! Maybe I would still pursue this complaint to teach them a lesson!

Anonymous said...

kami rin biktima din kami ng STARKARGO na yan hindi pa namin natanggap ang box namin tinawagan namin yong number nila sabi nila natanggap na raw namin ang box at may pirma pa raw ... haaaaaaaaaaaaa yyyyyyyyyyyyyy ang .... HOY STAR KARGO NG ABS-CBN ...IHINTO NYO NA ANG NEGOSYO NYONG BULOK>>> MARAMI NA KAYONGA MAPORWESYO...........

Anonymous said...

same here, I had horrible experience with star kargo c/o jose villamayos enterprises here in VA. my box was picked up Aug 25, 2010 and to date Dec. 10, 2010 nobody can tell me where the hell is my box! I am filling a claim on January and hopefully they will return the insured amount and the service fee! I was in the impression that this is a reliable forwarding service since its ABS-CBN owned, but its a hoax..company full of thives! I woundnt recommend it!

Anonymous said...

abs cbn stargago......yan dapat pangalan nila...alang kwenta magpadala d2......pagong ang serbisyo nila......sayang ang bayad....nagulangan din ako ng stargagokargo na ito.....abs cbn pa man din......

Anonymous said...

starkargo-pinakawalang kwentang kargo sa lahat......puro mandurugas........lets all file a complain d2 sa inutil na starkargo na ito.....bulok sa serbisyo......

Anonymous said...

starkargo the dumbest kargo..........patay patay ang service........

Anonymous said...

tang inang starkargo yan......di lahat ng nagpopost na anonymous d2 ay kalaban ng cargo na ito.....talagang na experience namin ang katangahang serbisyo ng starkargo na ito mga bobo at inutil ang serbisyo nila.....sa starkargo abs cbn -- fuck you and your service.....bullshit starkargo....

Anonymous said...

sa abscbn starkargo---tang ina nyo pag di lang matanggap before xmas ung pinadala ko tang ina nyo talaga.......magkakaalaman na.....punyeta kayung starkargo kayo....walang kwenta...... bat di tayo gumawa ng complain natin lahat na biktima ng kagaguhan ng kargo na ito......para mawala na ito,lalo dadami biktima ng kargago na ito kung di tayo magrereklamo......

Anonymous said...

mga putang ina nyung starkago,putang ina nyung lahat........magnanakaw kayo.......fuck you............

Minerva said...

We're hoping StarKargo would be true to their words. Sept. 17 ipinadala namin yung box namin through them, until now, wala pa (Dec. 19). They promised delivery before Christmas- hopin they mean Christmas of 2010! Hehehe. Pasko - sana hindi naman "Pasko ng Pagabuhay". We will wait and see and will definitely post the outcome.... Haaay.

Anonymous said...

August 28 Mr Art Villamayor piicked up my box.....I was told my 2boxes was shipped September 16 hangang ngayon wala pa rin...every customer service na makakausap ko iba-iba ang sinasabi Hindi ko alam Kung sino ang papaniwalaan ko. Sabi nila schedule on delivery Dec 17-22 tumawag ako dahil wala parin,bang tao na naman ang nakausap sabi parating palang daw on vessel pa....HOY STAR-KARGO anong ginagawa nyo.. Umaasa kami na gawin nyo ng tama ang trabaho nyo

Anonymous said...

First time Kung magpadala already disappointed I was assuming na na delay lang,so I sent another 2 boxes pero noong nalaman ko na ganito kabagal ang serbesyo nila kinausap ko ang taong nag picked up ng box ko na ibalik nalang sa bahay ang box ko kung d pa na shipped out August 28 hanging ngayon 2days nalang Christmas na wala parin....ABS-CBN maaasahan daw......aalagaan ang ang aming padala ..........hangang salita lang pala.......sino pa kaya ang magtitiwala sa inyo kung maraming tao ang niloko nyo....

Anonymous said...

itong kargo na ito ay magnanakaw.......pare pareho tayo ng karanasan sa inutil na kargong ito abscbn pa naman ang pangalan....mga bobo ang nagpapalakad d2 kaya pagong ang serbisyo....sino ang di mabubuwisit sa serbisyo ng starkargo na ito pinapaikot ikot nila ang tao.....starkargo inutil na kargo ito....

Anonymous said...

dapat maireklamo ang starkargago na ito......nagbabayad tayo ng tama tapos bbitinin nila padala....para mabigyan ng leksyon ang inutil na kargago na ito....bulok ang serbisyo..sa ABS-CBN STARKAR"GAGO" TANG INA NYO.....SA LAHAT NG NAGBABALAK MAGPADALA D2 SA KARGONG ITO,BABALA NA SA INYO ITO...MASAHOL PA SA NA VIRUS NA COMPUTER ANG SERBISYO NILA,HANAP N LANG KAYU NG IBANG KARGO WAG NA D2 LIBO NA ANG NAGREREKLAMO SA KANILA DI NILA BINIBIGYAN NG AKSYON,THIS ABS-CBN STARKARGO IS BULLSHIT.....DAMI NA NABIKTIMA ITO.......

Anonymous said...

I DELIVER NYO MGA BOXES NAMIN MGA GAGONG STARKARGO..................WAG NYO ALAGAAN SA WAREHOUSE NYO MGA PADALA NAMIN IDELIVER NYO MGA GAGO.......MGA INUTIL...O KAYA BAKA NIREREBISA NYO MUNA MGA LAMAN BAGO NYO IDELIVER??????????????

Anonymous said...

Same sentiments, I am SO DISAPPOINTED with STARKARGO. I sent two boxes October 4,2010. My first box arrived 2nd week of December. I am still waiting for my other box. Everytime I call the number in the Philippines, they kept on telling me na they are still going to follow up on my 2nd box.

I am leaving again for the US January 2011 (first week). Good luck na lang kung dumating in time. My aunt sent her package via Charity Cargo from Hawaii last November and super bilis andito na agad. Hay! Ill NEVER EVER USE STARKARGO.

Anonymous said...

abscbn starkargo---assholes.......nirerebisa pa yta mga boxes bago ibigay sa receiver.....mga gago,ideliver nyo mga boxes namin bago kmi mabuwisit ng husto at ipatanggal namin lisensya nyo mga inutil........mga mandurugas......

Anonymous said...

pasko na ala p dn box.......sobra n cargo na ito,binibitin nila mga padala....kung sino mang taga abscbn starkargo makabasa nito,mga putang ina nyo ideliver nyo mga padala nagbabayad kmi ng maayos ayusin nyo trabaho nyo mga inutil kayo....wag nyo ariin ang di sa inyo.....mga magnanakaw.......

Anonymous said...

ABS-CBN Star Kargo is your one-stop shop for all your door-to-door shipments from the U.S. to the Philippines. With its dependable service, competitive rates and prompt delivery, Star Kargo offers customers the best cargo service.MGA PUTANGINA SINUNGALING....WAG MANIWALA D2...INUTIL ANG STARKARGO....HANGGANG NGAYO ALA PA NADEDELIVER 2 MONTHS NA...TANG INA KAYUNG MGA STARKARGO .....

Darling said...

Akala ko ako lang nagreklamo sa Star Kargo dami pala. Last na box na napadala last November pa then natanggap nila last Friday pa January na ngayon.Eh sobra 2 months sya bago nakarating at saka iba na daw hindi na puno parang kinuhaan sya. Eh noong pinadala ko sya punong2x.

Nag call ako sa pinadalhan ko sabi nya na may ibang boxes daw dati na sinunog dahil nahulihan ng baril. Kaya ngayon parang ayoko nang mag send ng box sa Star Kargo.

Abie said...

We had the same experience with star kargo. My dad sent the box last week of December 2010 and tried SK for the first time as he was under the impression that this is a reputable company..kasi ABS-CBN nga. Unfortunately, we received the box mid-March 2011 na and we're not used to it coz normally, 45-60 days max lang andito na sa Pinas yung package--regardless of the season. I told my dad not to use this company's service again as it made us all worry about the status of the box! Buti lang sana kung hindi importante yung mga laman. Well, kahit pa nga hindi ganun ka-valuable ang ilan e it is still priceless para dun sa receiver.

Anonymous said...

Hello, I thought I was the only one having a problem with Star kargo. We've been using Star Kargo for almost a year now. I dont know if im just being lazy to look around for another cargo company or is it because im still hoping that my cargo will get there on time someday since its ABS-CBN, Star Kargo. WRONG! I send boxes every month sometimes even every week and i always have the same problem. First, when ever i call the customer service department dont even have an answer to where and why the cargo are being delayed. I dont think they train the customer service representative right, if you call them same day and you get different reps they will also give you different information. One time i got so mad since my cargo was almost a month late so I requested to have a supervisor call me, well a day later i never got a call and when i called i was told that they couldn't call me back because they "dont have access to call out" and during that time I was in the philippines. Imagine an ABS-CBN company have no access to call out. Wow! I then finally talked to a supervisor name "ERIC GATCHALIAN". OMG instead of him calming me down he got me more upset with the way he answered me and the reasons he gave me why my cargo was so delayed. I also contacted someone here in the Redwood City office and talked to a supervisor name "PIA PALPALADO", again she got me more upset and towards the end of the conversation or my complain she told me that the next time I used a bad word they will not entertain me anymore and that I should look for another company to use (by the way the bad word she said that I said was when I said that their advertisement was full of shit!!!) I was also given by another customer service rep a contact person here in redwood city to send my complain her name is "MS. OLIVIA DE JESUS", i left several messages to the customer service rep and they said they will relay the message and even emailed Ms. De Jesus, again no reply no call back. Just recently i sent a few boxes i was given different dates of arrivals June 19 and June 29 when i finally called June 30 i was told it was just released from the customs and will deliver it bet july 2-3, (by the wat after all my complains all they can say is they have me in their priority list. It doesnt seem like it is) when I told them its not acceptable i got a call back saying they will deliver it that same day (June 30) my consignee waited all day until around 7pm she finally txted one of the wherehouse person name "Sharon" 3 hours later she replied by saying the delivery truck broke down and they cant deliver it that day. Imagine they didnt even call or txt to let my consignee know that they are not going to make it that day. Another frustrating encounter was when I called to Redwood City office just so I can have someone to complain to but I was told that they cant do anything because that department is in the philippines and they will just call me and give me a contact person there to complain. Oh not just that I got a voice message saying that my Cargo has been delivered this was 2am in the philippines when around 1230am i was still talking to my consignee and I know for a fact that my boxes wasnt delivered yet. I wanted to call TV Patrol for BAYAN mo IPATROL mo but hey what are they going to do Star Kargo is an ABS-CBN company so maybe I should go to a different station so they can broadcast how bad of a service this company is giving their customers.

Anonymous said...

Akala ko ako lang yong victim ng starkargo na yan. Hay nako poor talaga yong service nila imagine almost 3 months bago dumating yong box ko na pinadala. Pagdating ay naku dina puno at iba na daw yong kulay ng tape sa top at maluag na. Yon pa naman yong punong2x na pinadala ko at ang masama pa na victim nila yong box nga agent ng Starkargo dito sa place namin. Nag reklamo yong agent kasi open na daw yong box nya na hinatid walang action sila.So beware talaga kayo sa Star kargo kon ayaw nyong ma biktema.

Anonymous said...

DEAR EVERYONE,
PLEASE TELL ME A BALIK-BAYAN BOX COMPANY OR FORWARDER FROM THE TIME OF PICK UP AND DELIVERY TO DESTINATION THAT WILL REACH MANILA DESTINATION FOR ONLY 45 DAYS, LUZON FOR 45-55 DAYS, VISAYAS FOR 60 DAYS AND MINDANAO FOR 60-65 DAYS?
THERE IS NONE! YOU HAVE TO KNOW THAT IT IS NOW NORMAL TO HAVE YOUR PACKAGES TO BE DELIVER FOR 3 MONTHS OR LESS. NOT 2.
DON'T BLAME THE COMPANY SOMETIMES YOU HAVE TO VERIFY THE REAL AND OTHER POSSIBLE REASON. (YES, I AGREE STAR KARGO IS NOT A GOOD COMPANY). HERE IS SOME REASON TO THINK ABOUT.
1) IF YOUR PACKAGES WERE SENT THRU VILLAMAYOR ENTERPRISES (HE USED TO BE STAR KARGO AGENT)NOW HE GOT THE TRUST OF MANY OF HIS SUB-AGENT HE DECIDED TO SEND HIS BOXES ON HIS OWN (YOUR BOXES WAS NOT SEND THRU STAR KARGO BUT SOMEWHERE ELSE) AND CO LOAD WITH OTHER BIG COMPANY FOR BIGGER PROFIT.
2) SOMETIMES YOUR AGENT OR SUB AGENT SENT YOUR BOXES TO THEIR COMPANY BUT ISSUED A POST DATED AND SOMETIMES END UP BOUNCED CHECK THIS CAUSE DELAY ALSO FOR YOUR PACKAGES. SHIPPING COMPANY WILL NOT DELIVER YOUR BOX UNTIL THEY ARE FULLY PAID.
3) WEATHER IN BOTH COUNTRIES.
4) ONCE AGAIN IT IS NORMAL FOR YOUR PACKAGES TO REACH DESTINATION 3 MONTHS OR LESS.
ALWAYS MAKE SURE THAT YOUR AGENT NOT COMPANY HAD THE MONEY TO PAY YOU IF SOMETHING HAPPEN TO YOUR PACKAGES.
I HAVE A BAD EXPERIENCE FROM VILLAMAYOR ENTERPRISES I WILL NOT TRUST THEM NOR HIS SUB-AGENT TO SEND MY PACKAGES, NOR BUYING ANYTHING FROM THEM.

Alfredo N. Santos said...

I also had the same problems with Star Kargo.
I had 2 BB boxes picked by their agent from my house in Phoenix, Arizona on Feb. 15, 2012 to be delivered to Greenhills, San Juan City, Philippines. The agent said it will be delivered in 45 days and the expected date is April 1, 2012. I wondered why it will take 45 days while the other forwarders can do it in 30 days. I have used UMAC forwarder here in Phoenix last Christmas season and it took them only 35 days to deliver on a heavy season so I wondered why Star Kargo would take 45 days. Giving them the benmefit of the doubt and felt that the agent just wants to play safe and quoted 45 days to give allowance for delays, I let it go.
On the 41st day, I emailed the agent and my son in Greenhills if the Boxes have been delivered, my son said NO, and the agent promised once again that it will be delivered April 1, 2012. on April 2, 2012, the Boxes are still undelivered and my son called their Manila office to inquire, but the office in Manila said that they still have no idea where the boxes are. Earlier, the agent emailed me that the boxes are already in Manila and the only problem for delivery is it is raining in Manila which I later found out from my son is not true and its even hot in Manila. Another alibi by the agent and not really telling the truth about the real problem. This is the first time that I encountered such problems in BB boxes since I am sending them almost every other 2 months even while we were in California using a lot of different forwarders but not Star Kargo. If you don't want to be a victim try using other forwarders, and I can really vouch now for UMAC forwarders here in Phoenix, Arizona, and Atlas Forwarders in Northern California.

lina said...

Kung alam ko lang..Buwisit talaga...Pinadala ko November 2011..Ngayon April 2012 wala parin...mag 6 months na...Dapat ipabalita yan sa GMA..

lina said...

Kung alam ko lang..Buwisit talaga...Pinadala ko November 2011..Ngayon April 2012 wala parin...mag 6 months na...Dapat ipabalita yan sa GMA..

lina said...

YOU CAN COMPLAIN HERE...https://www.ftccomplaintassistant.gov/

Aileen said...

Hi,

Do you have a number of their manila office? If you could be so kind to send the number to me. I am also waiting for a balikbayan box. I was tracking the box through their website but it is not updated.

Thanks.

Anonymous said...

Me? Got the package after more than 2 months and a lot of stuffs been missing. the whole side of the box been mutilted by the cutter and retaped. ang alibi ng nag deliver, Inayos nga lang daw nya yung Box dahil kumalat daw ang mga laman nito. nag reklamo sa nag deliver na R&M Forwarder dito sa Iloilo, pinasa ako sa Skyland Brokerage Inc na sub agent ng Star Kargo then pinasa ulit ako sa 1-866-STAR-555.
I guess it stops there.
No more actions to give.
Pasensyahan dahil nagtiwala ka sa kanila.

Anonymous said...

TSk! Tsk! Nagtiwala pa nmn kapatid ko kse ABS CBN.. magdadalawang buwan na wala pa rin yung package nmin. sabi 30-35 days daw from California. Bwisit!

Anonymous said...

If I only did a little research about this company Starkargo. Two months na wala paring balita in transist pa daw, and sound like they don't even know kong nasaan na ang mga box ko. Never na akong magpapadala ulit na using this company. Very poor service, and the telemarketers were no help at all. They are only there to take your information over over again. EXTREMELY Poor service!

Anonymous said...

Yung Atlas ang ginagamit ko, 40-45 days ang delivery, good communication pa at internet tracking. Sinubukan ko starkargo, big mistake! Walang sumasagot sa contact sa Pinas, 2 months na wala pa ang package! Yung local contact, pangako nang pangako, next week nang next week, wala naman, can't deliver on promises and package! @#>?<&&*()_%$#@! Don't use it, I will never use them again! Natatakot pa ako ngayon, meron palang nawawala sa ibang box. Balik ako sa Atlas!

Anonymous said...

Why don't we do that "class action", where should I start? My husband is a legal attorney, and right now I really would love to file for their "FALSE ADVERSTISING". It has been 65 days, no boxes, no traces. I have been told that the boxes is on transit, and that was a couple of weeks ago. Then May 18 their was a shipments from California, and my boxes were not included. So now, again I have to wait for another incoming cargo. If you know how to file a case, please please let me know.

Anonymous said...

Same problem with me, I sent my box to Villamayor freight forwarders and Lahat ng Lahat ng box ko is napaka important and it cost me a lot. And every time I tacked the tracking number they gave me on my receipt, other information ang lumalabas, and I've been calling them where the hell my box is, and di daw nila makita. And maybe daw na kasama raw sa Ibang container or what. I didn't know na marami na palang complaint ang star kargo at villamayor na yan! Kung Alan ko Lang di sana ako ng padala dun. Dapat Lang talaga sila maireport sa mga kinauukulan or Lalo na sa FBI. And I talked to the agent of villamayor, they told me that at the back of my receipt Meron daw kasunduan dun or regulations na kapag nawala ang box, babayaran daw nila ng 200$, and Sabi ko naman di namin tatanggapin un 200 nila dahil from the beginning pa Lang, puro kasinungalingan na at panloloko mga ginawa nila sa kapwa nila. Mga nakakahilo sila, dinala pa ni
A dito sa America ang mga baho nila.

Anonymous said...

My friend and I sent a total of 10 boxes in may of 2012. Our agent inGA promised that our boxes will get to Manila at 45 days. Our boxes was sent to Missouri holding warehouse and was stored for a month! There goes the commitment of 45 days. We were so stressed not really knowing where and when the boxes will be delivered. Manila customer service is another story of frustration. Not only are they rude, they too are loaded with sarcasm. Finally our box after more excuses of weather situation in Thailand and Philippines, the box was finally released and delivered August. 12th. Can you imagine 3 months of frustrations and non committal of delivery dates. If they were honest and outright tell their customers that it can range anywhere from 45 days to 90 days for delivery then we can live with that. They give you lip service and false promises. The only consolation was the boxes came intact and did not get lost or stolen or damaged. So my dear fellow pinoy think about it first and if you want the stress and rude customer service both ion the US and Manila, then use star cargo for your balikkbayan box delivery for your family in Manila. mabuhay

bestchance said...

mystarkargo is a bad company for shipping I ship almost 5 months to deliver untill now im still waiting. I ship my box April now is Sept 22 not yet there. Terrible! Beware!

Anonymous said...

we should all file a complaint at bbb.org so other consumers/kababayans can be forewarned about StarCargo. I am so disappointed. It's been 3 months and they can't even trace my box. They don't know if it's in transit or still in the warehouse. I called the customer service and asked about the schedule of incoming cargo from the US, they don't know daw. Tinarayan ko na, sinabi ko how can they not know kung may schedule na parating sa Pinas or paalis na cargo from the US. That's the whole point of having customer service dept.

The agent in IL is MIA. I tried to call him for the nth time and no call back. I even left him a VM. I think I should leave a threatening message about filing a complain at bbb.org and maybe he will call me back.

It's false advertisement from ABS-CBN. Forex is a good company. I've never had issues with them. Problema ko lang ung pick up agent dito sa area ko is using Star Cargo kase daw malaki commission. But never again. I've learned my lesson.

Anonymous said...

please kung may contact number kayo kung san pwde tawagan ang star kargo dto sa pinas.tatlong buwan na hindi p dumating package nmin.

juan said...

632 820 0512 yan ang number nila sa homjepage nila.

juan said...
This comment has been removed by the author.
juan said...

Ito number nila base sa homepage nila, 632 820 0512. Paki try nyo tawagan, try ko rin tawagan yang number na yan sa in coming days. Still waiting for my boxes from Chicago.

Anonymous said...

Hi Juan....read all the blogs and I'm just wondering if you sent boxes in Illinois (agent Roland de Gusman)bec there seems to be problem with his employment with Star Kargo. He is not connected with them since about two weeks now ( as per Star Kargo). I'm not expecting my boxes until Nov 5 but a friend on mine has sent 5 boxes and not delivered yet. Roland is in PI now and accdng to his answering machine he'll be back Nov 5. We called Star Kargo in CA and they said Roland has been sending all cargos through diff freight not star kargo since July.

Anonymous said...

Cge po ituloy nyo ang pag file nang case for these company rgarding their false advertisement..we are also victim of these company..kc nagpadala ng 2 boxes ang.mother ko last July..then my mom went back home to philippines for a vacation last October2012..until now they haven't recieved their boxes...its been abouy 4 months now..wala parin ang boxes nya..




Anonymous said...

my sister sends boxes from arizona thru star cargo. sa pinas they use skyland forwarders. i contact them to track the boxes. 8212152-53. they will ask kung san galing ang box then they will give you a contact person. so far, di pa kmi nagkakaproblem. minsan delayed ng 1-2 WEEKS minsan napapaaga naman

Kalila said...

hi anonymous, do you happen to know kung anong freight ang pinagsendan ni Ronald? They picked-up my package from Chicago last Oct 2, 2012. They told me mareceive sa Pinas ng Nov 25. I called customer service to follow-up just to know na di na pala connected sa kanila si Ronald. I called the number ng pumick-up ng package pero puno na ang voicemail.

Anonymous said...

Hi Kalila! Try calling skyland then tell them the box is from Chicago. Do you know the box number? Mas madali kase nila matrace pag may box number. My sister's box was picked up at arizona last October 6, 2012. I called skyland twice wala pa daw. Pero nung follow up ng ate ko sa nag pick up sa kanya sa arizona medyo natatagalan nga daw sa customs kase sa volume of boxes pero may dumating daw ng nov. 21. But today, november 27, nadeliver na yung box namin. They delivered it immediately nung paglabas ng customs. kaya so far for a year now wala naman kaming problem sa star kargo from arizona and sa skyland forwarders nila dito sa pinas

Kalila said...

Hi Anonymous, so tatawagan namin yung skyland forwarders sa Pinas right? Ano pong contact number nila?

Kalila said...

Hi Juan, tanong ko lang kung nareceive mo na ang box mo from Chicago?

Anonymous said...

NOTICE TO ALL ILLINOIS RESIDENTS: PLEASE AVOID SENDING YOUR PRECIOUS BALIKBAYAN BOXES THRU STAR KARGO. THE AGENT'S NAME IS ROLAND DE GUZMAN, HIS PHONE NUMBER IS 847-863-2212. EVERYTIME YOU CALL THIS NUMBER, IT IS FORWARDED TO A SKYPE NUMBER 773-455-7548 WHICH THEN PROMPTS YOU TO LEAVE A MESSAGE AND WHEN YOU DO, HE DOESNT RETURN CALLS. APPARENTLY, A LOT OF CUSTOMERS FROM DUPAGE COUNTY HAS BEEN DUPED BY THIS AGENT. BOXES WERE PICKED UP IN SEPTEMBER, IT IS NOW DECEMBER AT WALA PA RING DELIVERY. I HAVE DEALT WITH A LOT OF BALIKBAYAN FREIGHT SERVICE AND THIS IS THE FIRST TIME NA UMABOT NG GANITO KATAGAL. ROLAND DE GUZMAN DOES NOT, I REPEAT DOES NOT SEND THE BOXES THRU ABS CBN STAR KARGO. KAHIT NA MAG FOLLOW UP KA SA CUSTOMER SERVICE NG STAR KARGO, WALANG INFORMATION NA MAIBIBIGAY SAYO KASI HINDI PINADALA NI ROLAND DE GUZMAN SA KANILA. HE USED A DIFFERENT FREIGHT COMPANY WHERE YOU CANNOT TRACK OR MAKE A FOLLOW UP ON THE STATUS OF THE PACKAGE. SO PLEASE, TO AVOID EXPERIENCES LIKE THIS FROM FURTHER HAPPENING TO FELLOW PINOYS, PLEASE TELL YOUR FELLOW PINOYS, ESPECIALLY PINOYS HERE IN ILLINOIS TO STOP, AVOID LIKE A PLAGUE IN SENDING YOUR BOXES THRU STAR KARGO VIA ROLAND DE GUZMAN. TRY ANY OTHER COMPANY LIKE ORIENT STAR, T-BAR, FOREX. MERON MANG DELAY, PAG TINAWAGAN MO ANG CUSTOMER SERVICE NG MGA COMPANY NA ITO, MERONG TAONG SASAGOT PARA BIGYAN KA NG UPDATE KUNG ANO NA ANG STATUS NG BOX MO. HINDI NA BALENG MERON DELAY BASTA MERON LANG PHYSICAL NA SASAGOT SA MGA TANONG MO. COMPARED TO STAR KARGO UNDER ROLAND DE GUZMAN, LULUWA NA ANG MATA MO SA KAKAHINTAY, WALA KA PA RING UPDATE NA MATATANGGAP

Kalila said...

I agree with you Anonymous. My family is still waiting for the package that was picked-up by Ronald de Guzman's team October 2. I received a call from them a day after I called Star Kargo customer service. The guy told me the shipment already arrived in the Philippines and ready for delivery. So I didn't bug them for a week, the next thing I know they identified themselves as StarXpress with that new number to reach them and till now no package arrived by my family. I would really appreciate any information about the true situation of the shipment. I could have bring the package with me this January than sending it for Christmas but ending up to be sleeping in their cargo track :(

Kalila said...

Well ano pa bang preweba ang kailangan. Binigyan kami ng Star Kargo invoice pero ng mag follow-up kami walang masabi kung hindi 2 weeks after mapick-up ang package namin eh naterminate daw ang agent sa kanila.

Anonymous said...

@Kalila, YOU CAN CALL CUSTOMER SERVICE OF ABS CBN STAR KARGO AT THE TOLL FREE NUMBER LOCATED IN YOUR INVOICE. PWEDE MONG HINGIN SA KANILA ANG ADDRESS NI ROLAND DE GUZMAN SA MORTON GROVE IL PARA MAPUNTAHAN MO SA BAHAY NYA AT PERSONAL MONG MAKAUSAP SYA KUNG ANO NA ANG STATUS NG BOX MO.

Anonymous said...

fvfgf

Anonymous said...

To all Pinoy in Chicago na nabiktima ni Rolando de Guzman, please report a complaint on the nearest police station in your area, that's what I did, nabiktima din po ako ni Roland, he picked up my package last Oct8, until now Dec21, wala pa rin yong package sa pinas, when my family follow up on Star Cargo sa paranaque, wala pa dw yong package and si Roland daw eh hindi na authorized agent... sa sobrang hinayang ko na mawala na lng parang bula ang package ko, I searched on payed directory ang address ni Rolando de Guzman, here's the complete address: 8905 marion ave. Morton grove il 60053.. ang wife nya is Rowena Vallesteros deGuzman... before you go to Roland's house, make sure na may dala kayo ng copy ng police complaint nyo kasi pag nagdemand kayo na bayaran yong package nyo, bka mabaliktad kayo at makasuhan ng extortion... that's what the police officer told me..

Anonymous said...

hi to all kabayan . ako din matagan nadin ang mga box ko last sept. pa yon ang sabi nov,3-15 dadating sa amin . eh hangang ngayon wala pa din, madaming bises ko nang tinawagan ang abs cbn sa pinas wala ding magawa dahil ibang broker . ano paba ang dapat nating gawin . grabi naman talaga si roland.

Anonymous said...

anong nangyari nung pumunta ka sa bahay nya? nag bigay ba sya ng assurance na matatanggap ang package? dapat lahat tayong mga nabiktima ni Roland De Guzman ay may contact sa isat isa at magsampa ng kaso sa kanya. Matagal nya na palang ginagawa ito. Anybody who is willing to file a class action suit para at least ma-recover natin yung insurance payment sa mga packages natin, please contact me at this email address: f4phantom1972@gmail.com. Please leave your name and phone number as to where I can call you. This is to all Pinoys na nagpadala ng package thru Roland De Guzman. Let's do something about it para hindi na maulit ito sa mga kababayan natin na nagpapakahirap magpadala ng mga bagay bagay sa mga mahal natin sa buhay sa Pinas tapos hindi rin matatanggap.

Anonymous said...

Bakit kaya ganon ang Star Kargo when you asked them the status ng box mo they will tell you "sorry mam but we dont know kung nasan or kailan darating ang box nyo. Dapat from the time dinala ng mga agent sa warehouse yung mga boxes naka input sa system nila mga information ng box and the customer, hindi yung kailan dumating sa Manila tyaka pa lang nila ininput sa system. Pagnareach na sa Manila yung mga boxes hindi na naman nila alam kung kailan idideliver. Kung iisipin mo under ng ABS-CBN ang Star Kargo dapat upgraded ang system and service nila but sad to say npakaPOOR ng service nila. Dapat may communication sila with the warehouse ng scheduling ng mga boxes natin at hindi tayo pinapaikot-ikot sa mga sagot nila and nangangako. Hindi naman natin kukulitin sila kung may nakukuha tayong STRAIGHT ANSWER di ba!! Yun lang naman ang gusto natin marinig sa kanila ang totoong sagot at hindi tayo pinapaikot!!!

Kalila said...

Gusto ko pong malaman kung ano pong action ni Roland or Rowena nung nagpunta po kayo sa bahay nila. I would consider getting back the package kung di pa nila napadala kasi uuwi naman po ako sa Pinas this January. Umasa lang po talaga ako na darating ang package before magpasko nung pinadala ko sa kanila pero sa kinasamaang palad mukhang makakauwi na ako wala pa ang bagahe na pinadala ko. Sa totoo lang gusto ko lang po matanggap ng family ko kahit pa super delayed na. Or kung makapagbigay man lang sila ng means na mapapagtanungan. I've been calling them pero no return call.

Anonymous said...

to all pinoys in Chicago na nabiktima ni roland, wala kayong mapapala kung pupuntahan nyo si roland sa house nya, walang magbubukas ng pinto at pagtataguan lng kayo! nag file na ako ng police complaint, ang sabi ng police officer, pwede na akong pumunta sa court branch to get warrant for roland, theft ang pwedeng ikaso.. just bring the receipt issued by roland, and then iexplain dw yong full details sa judge, pag valid at may enough na ebedensya then pwedeng mag issue ng warrant to roland, much better nga daw sabi ng police officer na magsama sama ang mga victim na pumunta ng branch court para mas matibay ang complaint, to anonymous with emailf4phantom1972@gmail.com.. I will contact you, let's join force na magsampa ng kaso ky roland, sa mga pinoy na interesadong magsampa din ng kaso, just publish your email add or ontact no. on this site...

Anonymous said...

to anonymous na merong police complaint: sige email mo ako (f4phantom1972@gmail.com), call ako dyan. pinaghirapan ko din yung mga boxes ko. give me your phone number sa email at tawagan kita. let's coordinate, simulan na natin ito para lumabas din yung ibang chicago-based people na nagpadala sa kanya. Hintayin ko email mo.

f4phantom1972@gmail.com said...

SA LAHAT NG INTERESTED PARTIES NA GUSTONG I-PURSUE ANG COMPLAINT NA ITO KAY ROLAND DE GUZMAN, PAKI EMAIL LANG AKO SA: f4phantom1972@gmail.com. PAKIBIGAY NYO SA EMAIL NYO ANG PHONE NUMBER NYO PARA MATAWAGAN KO KAYO. ***DO NOT POST YOU PHONE NUMBER HERE*** MAS MARAMI TAYONG MAG RE-REKLAMO, MAS MABUTI. PLEASE MAKE SURE NA NASA INYO PA YUNG INVOICE (PINK SLIP) NA KATUNAYAN NA PINADALA NATIN YUNG BOXES NATIN KAY ROLAND DE GUZMAN. DAPAT NATIN GAWIN ITO PARA MALAMAN NA NATIN ONCE AND FOR ALL KUNG ANO BA TALAGA ANG STATUS NG MGA BOXES NA PINADALA NATIN, KUNG BAKIT INABOT NG MAHABANG PANAHON, HINDI PA RIN NATATANGGAP NG MGA RECEPIENT NATIN SA PILIPINAS ANG MGA PINADALA NATIN. NAG EMAIL NA SA AKIN SI ANONYMOUS NA NAG FILE NG POLICE REPORT AT TATAWAGAN KO SYA BUKAS, MAKIKIPAG COORDINATE AKO SA KANYA KUNG ANO PA ANG DAPAT NA PWEDENG GAWIN PARA MAPWERSA SI ROLAND DE GUZMAN NA IBALIK SA ATIN O MAI-DELIVER SA RECIPIENT NATIN ANG MGA BOXES NA PINADALA NATIN.

f4phantom1972 said...

AGAIN, TO ALL PARTIES RESIDING IN ILLINOIS NA NAGPADALA NG BOX SA STAR KARGO THRU ROLAND DE GUZMAN, PAKI EMAIL AKO SA f4phantom1972@gmail.com PARA MAKA PAG FILE TAYO NG KASO NA THEFT SA KANYA. BIGAY NYO SA AKIN ANG PHONE NUMBER NYO, TATAWAGAN KO KAYO PARA SABIHIN KUNG ANONG PARAAN NA MAKAPAG FILE KAYO NG COMPLAINT SA LOCAL POLICE STATION NINYO.

Anonymous said...

Date today is January 2, 2013. This thread started January 24, 2009. Wow ang lupit talaga ng Star Kargo. Definitely "The Worst Door To Door Delivery" ever!! My box was picked up last October 28, 2012. I was promised before Xmas delivery, pero 3 Kings na in 4 days, di pa nakakarating yung box ko!! Whenever you call their Customer Service 1-866-STAR-555, they will give conflicting reasons. I called December 20, 2012, ang sabi eh the delivery just resumed and baka 24 or 25 ang dating. Bulacan lang yung box ko ha, ke lapit sa Maynila!. Then tumawag ako ng December 24, ang sabi ba naman eh wala daw delivery service ng 23-24-25. So tuloy pa rin ang paghihintay ng inaasam-asam na "Christmas Gifts" ng mga kamag anak ko. Hopefully di abutin ng Valentines day!!!

Reymon Septimo said...

hello..may contact number ka ng agent ng star cargo dito sa Iloilo?we ara expecting BB box na pick up nung Oct 18 till now wala pa..

Reymon Septimo said...

Hi we are also expecting our balikbayan box from may sister in Houston trough ABS CBN Star Cargo..last time tinawagan nya sabi nila 14 days after Dec 21.this week mg 14 days na.pag di pa rin na deliver good luck nalng..Christmas present pa sana yun.wag nman sana na dumating sa Holy week.

Anonymous said...

Ma'am, I live in Springdale Ohio. Last September 21, 2012, I sent a package to the Phils thru Star Kargo and I was told that they will reach destination within three months. They have an agent in West Chester Ohio, the owner of Pinoy Klasik restaurant (telephone number: 513.779.2454). I was promised that the packages will arrive the Philippines on or before Christmas but last night the owner of Pinoy Klasik called me and said there was a problem. She said that the boxes are being held by the Philippine Customs and that the regional agent of Star Kargo (where they brought my packages) based in Illinois who then shipped my boxes to the Philippines is missing. I was told that for my packages to be released, they have to hire another agent and I need to pay additional $30.00 per box. It angered me because I was not the only person who use this courier, there are other hundreds of Filipinos who send packages to their families in the Philippines using ABS-CBN Star Kargo. The owner of Pinoy Klasik told me that ABS-CBN will not do anything to solve this problem and that if I don't give additional payment, they will auction my packages.

I called the hotline of Star Kargo (telephone number: 866.782.7555) and learned that the regional agent in Illinois, Mr. Roland de Guzman was let go from the company last October 2012 because he was caught shipping packages sent through Star Kargo but used a different shipping company. I talked to Kristoff and Rey and asked them how I can get back my package, they told me that I have to find Mr. de Guzman and ask him the whereabouts of my boxes. I told them that Mr. de Guzman was their employee around the time that I sent my packages and that it is their responsibility to fix this problem and look for their agent. Both ABS-CBN and the owner of Pinoy Klasik told me that there is nothing they can do to help me get back my package and that the only thing I need to do is look for a certain Mr. de Guzman in Chicago, somebody I do not know or pay $60.00 for my two boxes to be released. Both I cannot do.

I hope somebody can help me with this. Apparently I heard that this incident has been going on and nothing has been done. ABS CBN Star Kargo is still fully operational in the United States even if there are hundreds of people are already victimized by lost boxes.

Thank you very much I would really appreciate if I can receive a response of this.


Anonymous said...

I live in Springdale Ohio. Last September 21, 2012, I sent a package to my relatives in the Philippines and days after that I sent another box. I paid $85.00 for each box and I was told that they will reach destination within three months. I sent them through ABS-CBN Star Kargo. They have an agent in West Chester Ohio, the owner of Pinoy Klasik restaurant. I was promised that the packages will arrive the Philippines on or before Christmas but last night the owner of Pinoy Klasik called me and said there was a problem. She said that the boxes are being held by the Philippine Customs and that the regional agent of Star Kargo (where they brought my packages) based in Illinois who then shipped my boxes to the Philippines is missing. I was told that for my packages to be released, they have to hire another agent and I need to pay additional $30.00 per box. It angered me because I was not the only person who use this courier, there are other hundreds of Filipinos who send packages to their families in the Philippines using ABS-CBN Star Kargo. The owner of Pinoy Klasik told me that ABS-CBN will not do anything to solve this problem and that if I don't give additional payment, they will auction my packages.

I called the hotline of Star Kargo (telephone number: 866.782.7555) and learned that the regional agent in Illinois, Mr. Roland de Guzman was let go from the company last October 2012 because he was caught shipping packages sent through Star Kargo but used a different shipping company. I talked to Kristoff and Rey and asked them how I can get back my package, they told me that I have to find Mr. de Guzman and ask him the whereabouts of my boxes. I told them that Mr. de Guzman was their employee around the time that I sent my packages and that it is their responsibility to fix this problem and look for their agent. Both ABS-CBN and the owner of Pinoy Klasik told me that there is nothing they can do to help me get back my package and that the only thing I need to do is look for a certain Mr. de Guzman in Chicago, somebody I do not know or pay $60.00 for my two boxes to be released. Both I cannot do.

Apparently I heard that this incident has been going on and nothing has been done. ABS CBN Star Kargo is still fully operational in the United States even if there are hundreds of people are already victimized by lost boxes.

ENCOURAGEMENT KO SA LAHAT: SULAT KAYO SA ATTORNEY GENERAL OF THE STATE WHERE YOU CAME FROM PARA MA-BLACK LISTED NA ANG STAR KARGO. THEY SHOULD NOT BE ALLOWED TO OPERATE ANYMORE!!!

Anonymous said...

Hello , i was also involved in this messed , i also live in Ohio WestChester , 5 miles from Pinoy Klasik . I spoke with the owner which i find it too disgusting about the result . To make the story short i was dissapointed but willing to make the payment of $30.00 so long as its legit and will be delivered .

But you are right about sending a complain to Attorney General so STAR KARGO will not be allowed to operate any bussiness in the USA anymore . We need to get together with Pinoy Klasik Owner as they have all the name of senders of the Balik Bayan Boxes , so we can co-ordinate with everybody to file action Law suit , concerning STAR KARGO service .

ABS-CBN Star Kargo need to be terminated doing bussiness inside USA . WE WILL FILE A LAW SUIT IF ALL WILL CO-ORDINATE TO MEET AND SEE A LAWYER CONCERNING OUR PROBLEM .

Kalila said...

Taga rito po ako sa Chicago at mismong tao ni Roland de Guzman ang nagpick-up ng box from us. Pero he's no where to be found. I've been calling his origianl number pero voicemail lang nagsasabing ibang company na siya at ibang number na ang ibibigay. Kung tawagan mo ang new number magic jack voicemail lang din.

Pinatawagan ko na rin po sa parents ko ang Villamayor Logistics pero they were saying they're still waiting something from Mr. De Guzman.

Tanong ko lang po para saan po yung $30.00 na hinihingi ng agent ninyo? If they were saying there's nothing they can do bakit po sila nagbibigay ng option na magbayad kayo? Based from what I've read, kung di po masettle ng nagship ang fees ibebenta nila sa ibang forwarder ang boxes. And nasa kanila po yun kung ideliver pa nila sa atin at magbabayad tayo ng additional fees or katayin na nila ang mga boxes natin at ibenta.

Nakakalungkot po na kapwa Pilipino mo pa ang gumagawa ng ganito sa iyo. At kahit wala ka na sa Pilipinas nagkalat pa rin ang mga tulad nila.

Anonymous said...

Call me 773 273 56 27..I have the same probs. dealing with Mr roland deguzman of star cargo . I think I have the solution.

Anonymous said...

I too was a victim , pls call me 773 273 56 27 thanks

Anonymous said...

rolando de guzman ma karma ka sana pinaghirapan ng kapwa mo filipino yung mga boxes

Anonymous said...

sa lahat po na naging biktima ni rolando de guzman eto po ang address niya 8905 marion st. morton grove illinois

Anonymous said...

maraming niloko si rolando de guzman ang dating agent ng abscbn starcargo chicago at walang pakialam ang management kung tutuusin resibo ng starcargo ang ibinigay sa lahat ng naging biktima niya

Anonymous said...

noli de castro bakit hindi ninyo ibalita sa buong mundo na niloko ni rolando de guzman ang mga filipinong nagtiwa sa abscbn starcargo

Anonymous said...

It is wise to go after ABS-CBN STAR KARGO dahil sila ang may pagkukulang sa mga customer , Kung si de Guzman ang punteria ninyo wala kayong mapapala sa kanya dahil siya ay agent lang . Ang ABS-CBN STAR KARGO ang may kasalanan dito dahil Black Listed sila sa Manila . Isa sila sa black listed tapos hinde ipinapaalam sa mga agent nila.

Hinde lang taga America ang na-affectohan dito , because theres 14 firm sited as black listed . Basahin na lang ninyo ito paste ko na site para malaman ninyo kung sino ang may pagkakasala .

http://www.gmanetwork.com/news/story/275720/economy/companies/balikbayan-box-blacklist-14-firms-cited-for-boxes-that-failed-to-arrive

http://iamjammed.com/news/psb-blacklists-balikbayan-box-forwarders/

http://cbanga360.net/2012/10/17/dti-psb-releases-list-of-erring-forwarders-and-consolidators/

Copy paste nyo itong mga site para malaman ninyo kung anong nangyari . ABS-CBN STAR KARGO Ang may pananagutan sa atin .

Anonymous said...

hello, bakit hindi si rolando de guzman ang hahabulin , binigyan niya ng resibo ng abscbn starcargo ang mga customer, at hindi niya dapat talikuran ang responsibilidad niya

Anonymous said...

Kasi matagal nang black listed ang ABS-CBN STAR KARGO , hinde nila sinasabi sa mga Agent nila .

Anonymous said...

Mr. de Guzman kung nababasa mo ito , lumabas ka na sa pagtatago mo , para matulungan mo ang mga nabiktima na magsampa nang Action Law Suit laban sa ABS-CBN STAR Kargo . KUng wala kang kasalanan Huwag kang magtago sa kagagawan nang STAR KARGO .

Lahat kayo na Agent ang pinagpapatungan nang galit, ang gusto lang namin malaman yong totoo , isa pa , did you know that Star Kargo was black listed , when did you know ? if you dont have any knowledge then wala kang kasalanan , basta makipag-ugnayan ka sa mga customer at magpaliwanag . Malaking tulong ito sa mga victims .

Kung sakali na hinde mo alam at hinde ka binigyan nang babala or notice nang Star Kargo na huwag kang mag pick up nang mga boxes dahil sa problema nila sa custom sa manila eh alangan naman siguro na mag-pick up ka nang mga boxes di bah .

Kaya kung malinis ang consensya mo , tulugan mo kami ,para makakuha kami nang katarungan at mapagbayaran nang Star Kargo ang kanilang pagkukulang sa mga victims . Hinde pweding palampasin ito , dahil marami ang na-apectohan at hinde ito biro biro lang . Maawa ka sa pamilya mo at sa mga victims kung wala kang kinalaman , dahil maraming naghahanap at nag-aakyat nang complain sa iyo . Kaya pakiusap lang Mr.de Guzman mananahimik lang ang buhay at pamilya mo kung haharapin ninyo kami.

Nakikiusap ako Mr. de Guzman na malutas natin ang bagay na ito , ang pera madaling kitain , pero ang bakas nang pagsisira sa kataohan ay hinde basta basta mabubura habang buhay. Kaya please Mr.de Guzman you can run but you can not hide forever, lalo na dito sa USA you will be hunt no matter what .

Mas malaki ang chances mo kung makipag ugnayan ka sa mga victims , its your choice , we are all waiting .

Anonymous said...

wanted rolando de guzman address 8905 marion ave. morton grove illinois 60053

Anonymous said...

To: f4phantom1972@gmail.com.... Dont you know that you're just such a stupid person asking Starkargo customers to file a THEFT case against Mr. Deguzman... don't you ever had an idea what a "theft" means? Starkargo Agents didn't broke into your houses to get your boxes... you guys called them so that they can pick up your boxes.So, it means,you all voluntarily send your boxes to Starkargo. It wasnt taken against your will. How ignorant you are.

Anonymous said...

Everybody must calm down , kasi pag ganito ang mga inaasal natin wala tayong masolve . Nag paste na ako nang mga site para makita at mabasa ninyo ang mga proof , bahala na kayong mag analized sa mga pangyayari kung sino ang nagkulang sa atin.

It is not one persons fault , agents only wanted to make a little buck to help with thier everyday living here in america , kaya nagkukuha sila nang side job such as agents . Hinde ko sinaside dan ang mga Agents , pero sana magpaliwanag sila na wala silang pagkaka alam sa mga isyu at problema nang Companya na black listed sa Manila port , at hinde nila ipina alam sa mga agents nila.

Nawalan ako nang tatlong Boxes , pero handa pa rin akong makipag ugnayan kay Mr.de Guzman para makuha ang kanyang version , dahil ito ay makakatulong sa pag aakyat nang Law Suit sa ABS-CBN STAR KARGO . Regardless of reasonning kung ano man yon it will help sa atin mga complainant .

Hinde tayo makakakuha nang katarungan kung init nang ulo ang gagamitin natin . At alam ko rin na malaking bagay ang mga nawawala sa inyo , kasalanan din sa Lord kung pin point yong isang tao na hinde niya siguro alam ang mga kaso nang companyang pinag tratrabahoan niya. We dont know the real truth who is at fualt but regardless who it is, we will find out by hook or by crooked, and someone will be punished. So , pwedi ba calm down lang para mapag-isa tayo sa filling nang Law suit .

Binibigyan nyo na nang hatol ang isang tao eh wala pa kayong nakukuhang evident na si Mr.de Guzman nga ang may kagagawan nito . If he is innocent , he need to come out and help us and explain fully his side , which i believe truth will set us free .

Huwag padalos dalos ang actions , no regrets can clean that in the future , pag nasira na ang isang tao , you can not erase that any longer. Ang dignity nang isang tao ay isang bagay na lang natitira sa atin habang buhay.

Anonymous said...

Sa mga galit kay Mr.de Guzman calm down at huwag ipost ang home address niya , kasi pag may pumunta sa bahay niya at pagpapatayin ang familya niya , kaya ba ninyong isikmura yan ?

Makukuha natin ito sa mabuting paraan , huwag padalos dalos magbintang , baka mamaya kayo ang bumaliktad . Ngayon nakapost na ang home address niya sa mga galit ninyo , pati familya niya nasa piligro ang mga buhay nila . ito ba eh justice ? Dont be a fool , instead na magtulungan tayo, kayo na rin ang gumagawa nang ating ikapapahamak sa mga kapwa natin . Nasa ibang bansa tayo , kailangan kapit bisig tayo di bahhhhhhhhh ?

Yong tao na nagpupumilit na pin point si Mr. de Guzman , stop na . Ang dami ko na ngang ipinipost para mabasa ninyo na mga black listed at kasali ang ABS-CBN STAR Kargo . If you wonder why you are issued a reciept from STAR KARGO , thats because Mr.de Guzman work for them , alangan naman gagawa nang ibang recibo si Mr.de Guzman na issue sa atin . I hope na hinde niya alam ang problems issues nang ABS-CBN STAR KARGO At the time na nangoha siya nang mga boxes , yan lang ang aking prayers , pero kung may alam siya at nag-pick up parin siya then thats another story , pero hanggang wala tayong proof , huminahon muna okkkkkkkk please .

Be advice sa taong nag post sa home address and phone number ni De Guzman , kung may fatal disaster event na nangyari sa familya niya at sa kanya you will be responsible alone , kuha mo ?

Anonymous said...

May tama ka dyan "ananymous"..kasi mukhang pine personal na nung tao na nag post ng address ni Mr. Deguzman ang ginawa nya! Bakit sya lng ang pinost ang address e samantalang hindi lng naman sya ang agent ng STARKARGO? Dahan dahan kayo ng pag po post ng comments ninyo dito dahil nag tanong ako sa lawyer kung ano ba dapat gawin... at nabanggit ko itong website na ito. Sabi nya e huwag daw ako mag po post ng personal information ng khit n sino sa website lalo n kung wala kng siguradong basehan... walang imposible na hindi ma trace kung sino man ang nag po post lalo na pag dating sa korte. Kaya kung ako sa inyo...kumunsulta n lang kayo sa mga lawyers ninyo instead n mag sulat kayo ng very personal information sa website. Mabuti siguro e e report ninyo n lng sa Better Business Bureau ang STARKARGO para hindi n sila pahintulutan p na makapag operate kahit saan dito sa Amerika or kung saan man silang sulok ng mundo nag o operate. Yun ang payo sa akin ng lawyer ko.

Anonymous said...

CLARIFICATION ITO SA LAHAT NG MGA TAO DITO NA KINUHANAN NI ROLAND DE GUZMAN NG BALIKBAYAN BOX:

1. ROLAND DE GUZMAN IS NO LONGER AFFILIATED WITH STAR KARGO. AS OF JULY 2012, WALA NA SYANG CONNECTION SA STAR KARGO WHATSOEVER, SO HINDI NA DAPAT SYA AUTHORIZED NA MAG PICK UP NG BALIKBAYAN BOX AT GAGAMITIN ANG PANGALAN AT RECEIPT NG STAR KARGO.

2. ANG DAHILAN KUNG BAKIT SINIBAK NG STAR KARGO SI ROLAND DE GUZMAN BILANG AGENT NILA KASI, NAHULI SYA NG STAR KARGO COMPANY NA PINIPICK UP NYA ANG MGA BOXES PERO IPANAPADALA NYA SA IBANG FORWARDING COMPANY. HINDI NYA PINAPADALA ANG MGA BOXES THRU STAR KARGO. NATURAL LANG PAG NAG FOLLOW UP KA, WALANG RECORD ANG STAR KARGO NG MGA BOXES MO KASI HINDI PINADALA NI ROLAND DE GUZMAN THRU STAR KARGO.

3. DESPITE THE FACT NA HINDI NA AUTHORIZED AGENT SI ROLAND DE GUZMAN NG STAR KARGO, PATULOY PA RIN SYANG PUMIPICK UP NG MGA BOXES NA GINAGAMIT ANG PANGALAN NG STAR KARGO AT NAG-IISSUE NG OFFICIAL RECEIPT NG STAR KARGO. SA MADALING SALITA, PAG HINDI KA NA KONEKTADO SA ISANG KOMPANYA, WALA KA NANG AUTHORITY NA MAG CONDUCT NG BUSINESS OR MAG ISSUE NG RECEIPT IN THE NAME OF STAR KARGO. MISREPRESENTATION NA ITO. AT HINDI NYA INI-INFORM ANG MGA TAONG NAGPAPADALA NG BOXES SA KANYA NA HINDI NA SYA KONEKTADO SA STAR KARGO. IN MY CASE, SEPT 1ST PANG PINICK UP ANG BOX KO, NUNG MAG FOLLOW UP AKO SA TOLL-FREE NUMBER NG STAR KARGO, ANG SABI SA AKIN NG CUSTOMER SERVICE, SINCE JULY 2012 PA DAW HINDI NA CONNECTED SI ROLAND DE GUZMAN SA STAR KARGO. 2 MONTHS NA SYANG WALANG CONNECTION SA STAR KARGO FROM THE TIME HE PICKED UP MY BOX, PERO PINICK UP PA RIN NYA AT NAG ISSUE SYA SA AKIN NG OFFICIAL STAR KARGO RECEIPT.

4. MARAMING BOXES ANG NA PICK UP NI ROLAND DE GUZMAN SINCE SEPT 2012 AT PINADALA LANG NYA ITO NUNG NOVEMBER. ANG CONSIGNEE NG MGA BOXES SA PILIPINAS AY ANG VILLAMAYOR LOGISTICS PERO ANG DAPAT NA MAGBABAYAD NG FEES SA CUSTOM AY SI ROLAND DE GUZMAN. MATAGAL NA SYANG KINO-CONTACT NG MGA TAGA VILLAMAYOR LOGISTICS PERO HINDI SYA MA CONTACT. NABIBINBIN ANG MGA BOXES SA ISANG CONTAINER VAN SA PHILIPPINE CUSTOMS AT PAG TULUYANG PINABAYAAN ITO NI ROLAND DE GUZMAN, IDE-DEKLARA NA ITONG CONTAINER VAN NA ITO AS "ABANDONED" AT PWEDE NANG I-AUCTION OFF NG PHILIPPINE CUSTOMS. ANG LAHAT NG PINAGPAGURAN AT PINAGKA GASTUSAN NATIN NA MGA BOXES PARA MAIPADALA NATIN SA MGA MAHAL NATIN SA PILIPINAS, MAWAWALA LANG NA PARANG BULA.

5. KUNG MALINIS ANG INTENTION NI ROLAND DE GUZMAN, BAKIT HINDI SYA MAHAGILAP NGAYON? HINDI NYA SINASAGOT ANG PHONE NUMBER NYA O MAG-IWAN KA MAN NG MESSAGE, HINDI SYA MAGRE-RETURN CALL SA MGA TAWAG OR FOLLOW UP MO?

6. NGAYON, DOON SA MGA TAO DITO NA NAGDE-DEFEND KAY ROLAND DE GUZMAN, HOW WOULD YOU FEEL IF YOU WERE IN OUR SITUATION? WE SENT THE BOXES, CONFIDENT OF THE FACT AND THE KNOWLEDGE THAT IT WILL BE SENT BACK TO OUR LOVED ONES. WE PAID THE NECESSARY FEES TO AVAIL OF THIS SERVICE. IT IS HIGH TIME FOR ROLAND DE GUZMAN TO STEP UP AND PROVIDE US ANSWERS AS TO WHY YOU HAVE FAILED TO DELIVER WHAT IS OURS.

Anonymous said...

PANO SASABIHIN NG STARKARGO NA WALA NA SI MR.DE GUZMAN SA STARKARGO NOON PANG JULY 2012 EH I JUST READ A NEWS PAPER NA ONE PHILIPPINES SAID MR.DE GUZMAN IS NO LONGER AGENT STARTING OCT 26 2012 EH ANO BATALAGA ANG TUTOO SABI NOON JULY NGAYON OCT 26 DITO SA NEWS PAPER MUKANG MALI ANG INFO.KO

Anonymous said...

kapatid ko custom employees sa pinas pi na check ko ang status ng container na galing dito sa chicago illinois ang sabi skin meron nga pero un logistics naka consine na eh blacklisted daw. but my brother told me yesterday may umaayos na bagong broker.soon daw mailabas papa check niya kung saan ang opis ng logistic para malaman natin kung saan natin puwede tawagan.

Anonymous said...

diba ikaw ang nag sasabi na mag file ng THEFT f4phanton1972@gmail.com puro ka panawagan wala ka naman maitutulong GAGO tumahimik kanalang puro k panawagan hindi mo alam ang sinasabi mo nilagay mo pa ang email mo baka ikaw p ang mag ka problema sa ma nga sinusulat mo?

LOIDA( ILOILO) said...

BABALA: Mga kababyan... ingatan ang mga gagawin ninyong hakbang dahil kung wala kayong sapat na batayan ay kayo din ang mawawalan. Hindi lng STARKARGO ang nag ka problema ng ganito, marami n din mga balikbayan kargo bisnis ang hindi n ibinalik ang boxes ninyo... kung totoo nga n nasa pilipinas n ung container n galing sa chicago, ibig sabihin ipinadala nga ni Mr. deguzman ung mga boxes ninyo. Ang may problema n dyan ay ung logistic n nasa pinas na "blacklisted" daw. LESSON to learn para sa ating lahat... simulan n nating magpadala n lng ng pera instaed n balikbayan boxes!!!! E boycott natin mga balikbayan boxes company owners!!!!

MAYBELEENE of CAIIFORNIA, USA said...

TAMA K nga LOIDA of ILOILO!!! E BOYCOTT at huwag n magpadala ng blikbayan boxes!!! HINDI LNG STARKARGO ANG NANLOKO SA ATING MGA PINOY - MAS MARAMI PNG MGA BALIKBAYAN COMPANY OWNERS NA NAUNANG MANLOKO SA ATIN!!!!

AT TAMA K NA NAMN SA SINABI MO, MAG INGAT SA MGA ISINUSULAT NINYO DITO , ISIPING MABUTI KUNG ANU GAGAWIN NINYO DAHIL HINDI LNG IISANG TAO ANG MAY KASALANAN ... HAYAAN NINYONG BATAS ang humusga sa mga taong nanloko sa inyo.

AT BAKET nga ba sinasabi ng STARKARGO na tinanggal n nla agent nila na si MR DEGUZMAN since JULY...E BAKET SABI NG MGA TAGA CHICAGO e OCTOBER lng daw inilabas sa dyaryo na wala n sa Starkargo n agent Mr Deguzman? MUKHANG mali inpormasyon na ibinigay ng ABS/CBN Starkargo sa Chicago...VERY CONFLICTING STORY ang GINAWA nila.

Anonymous said...

TAMA!!!! E BOYCOTT ANG PAGPAPADALA NG BALIKBAYAB BOXES!!!! PERAHIN NYO NA LNG ANG PAGPAPADALA!!!! MAS IMPORTANTE N PERA NGAUN DAHIL KAHIT ANO E MABIBILI NYO NA DIN SA PINAS BASTA MAY DOLLAR KAYO!!!!!

AKO E ITINIGIL KO NA MAGPADALA NG BOXES SIMULA NG MALOKO AKO NG SHIPPING EXPRESS/CERRERA SA CHICAGO!!! UN ANG TALAGANG MANLOLOKO DAHIL HINDI NILA IPINADALA 30boxes KO!!! AT LEAST UNG BOXES NINYO FROM STARKARGO E NASA PINAS NA AT HINDI LNG MAILABAS DAHIL MAY PROBLEMA SA CUSTOM. HUWAG MGA AGENTS ANG SISIHIN NYO, UNG MISMO MAY ARI NG KARGO BISNIS ANG E REPORT NYO. MARAMI NA SA CHICAGO KARGO BISNIS ANG NANLOKO , HINDI LNG STARKARGO..NGAUN - KASALI NA SIYA SA LISTAHAN NINYO!!!!

Anonymous said...

Everyone here must make a complain and report ABS-CBN STAR KARGO to your Attorney General in each States where you live in . Then Send a copy to BBB ( Better Bussiness Bureau ) this will all solve our misseries . Kailagan maipasara lahat nang mga bussiness mayroon sila dito sa USA including thier Show bussinesses . If we let this go on , there will be many more of us na maloloko .

I believe this is our only hope , para matigil na lahat ang mga cargo carriers dito sa US , na hinde naman nila ginagawa ang side of thier bargain for customers.

Anonymous said...

itong nag comment na ito (above), pain yan ni Roland de Guzman.

f4phantom1972 said...

bakit ako magkakaproblema eh hinihikayat ko lang naman ang mga taong nagpadala ng package thru Roland de Guzman na magsampa ng complaint o reklamo kasi hindi natanggap ng recipient ang mga box na pinadala namin. The crime THEFT is NOT only confined to taking one's property which is not legally yours. It can also imply involving the wrongful acquisition of the personal property of another person. Sa sitwasyon na ito, voluntary nating ibinigay ang boxes natin kay Roland de Guzman at nagbayad tayo ng pera para gampanan nya ang isang service. Ang sitwasyon ngayon, hindi nya ginampanan ang service na binayaran natin sa kanya. Hindi lang THEFT ang pwedeng ireklamo kindi FRAUD din. Pano ako magkakaproblema sa mga sinulat ko dito, wala naman akong sinabing threatening or inciting bodily harm kay Roland de Guzman? Ang sinabi ko lang naman dito ay ini-encourage ko ang mga taong nagpadala ng box thru Roland de Guzman na mag file ng complaint sa police dahil hindi nya ginampanan ang responsibility nya na ipadala sa tama at maayos na paraan ang mga boxes natin.

Anonymous said...

AGREE AKO SAYO! E REPORT LAHAT NG MGA MANLOLOKONG KARGO BISNIS INCLUDING THEIR SHOW BISNIS!!! BBB NINYO E REPORT!!!

Anonymous said...

f4phantom1972...kumusta n pag pa file mo ng THEFT and FRAUD against Mr. Deguzman? Update mo nga kmi kung ano na ngyari?

Anonymous said...

SUS! ORIENT STAR AT AEROSEND ANG NANLOKO SA AMIN!!!! BUTI N LNG DI AKO NALOKO NG SHIPPING EXPRESS!!! AT ANG STARKARGO - muntik na... dumating naman ipinadala naming boxes nung JULY...at hindi n muna kami nagpadala dahil tuwing mag papasko yata nag ka ka problema sa balikbayan boxes!!!!

Anonymous said...

Hindi ko pinagtatanggol ang Orient Star, since 1996 sa kanila na kami nagpapadala at nakarating naman lahat ng mga boxes na pinadala ko. Minsan lang silang na delay. Ang kagandahan sa Orient Star, kahit may delay, merong taong sasagot sa phone nila para bigyan ka ng update kung ano na ang status ng box mo. Napaka importante nun, ang merong sumagot sa phone kapag tatawag ang customer para mag follow up. Eh itong si Roland de Guzman, wala na ngang sumasagot sa phone, nagtatago pa.

Anonymous said...

Ows talaga! baka ikaw lng kinausap nila! :)..E BAKET LUMIPAT KA SA STARKARGO KUNG MAGANDA SERBISYO SAYO NG ORIENT STAR?!!!!. LOKOHIN MO SARILI MO! Iisa lng sila, at marami n naloko ng mga kargo bisnis na nag se send sa pinas.

Anonymous said...

BOPOLS KA PALA EH! nasaan sa sinabi ko na lumipat ako sa star kargo? basahin mo nga ulit yung comment sa taas mo! BOBO! kaya ka niloloko ng mga cargo forwarders kasi BOBO KA!

Anonymous said...

OI SIRA ULO! PAPAANO AKO LOLOKOHIN NG CARGO FORWARDERS EH CUSTOMER LNG AKO!!! ANO PINAG SASABI MO? PAKI EXPLAIN MO NGA? IKAW YATA ANG BOBO?

Anonymous said...

Excuse me... wag kayo mag away dito..pare parehas lng tayong mga customer na naloko ng mga may kargo bisnis... pinoy nga naman! kaya tayo naloloko dahil di tayo marunong mag respeto sa bawat isa!

Pamela ( Cagayan De Oro) said...

Read below... nasa custom n daw ung container from chicago at may nag aasikaso na daw! Sana naman e mailabas na at ma deliver n ung mga boxes natin kahit abutin ng ilang buwan basta ma receive ko box na ipinadala ko!!!

Anonymous said...

MAY BOPOLS MAY BOPOLS SA ILALIM NG TULAY.....

Anonymous said...

salamat sa update na ito.

Anonymous said...

Ananymous..papaano mo nalaman na Villamayor Logistics ang pinag padalhan ni Mr. Deguzman? Alam mo ba ang number ng Villamayor logistics sa pinas? At papaano mo din nalaman na ung September na pinik up na boxes e nung november lng nya pinadala? Kilala mo ba ng personal si Mr. Deguzman? Kung nag sasabi k ng totoo, baket ka nagtatago? Baket di mo isulat pangalan mo dito? Ang taong may matibay n ebidensya e hindi matatakot na isiwalat ang pangalan nya! O baka naman meron k din pinoprotektahan at gusto mo lng manira ng tao at ang kredibilidad mo bilang isang pinoy e hindi rin kapani paniwala? KUNG TOTOO SINULAT MO DITO..HUWAG ANANYMOUS GAMITIN MO, ILAGAY MO PANGALAN MO NG PANIWALAAN K NG MGA TAO!!!

Anonymous said...

marami siguro dito ang walang lakas loob na mag file ng complaint sa police kasi walang mga papel. kaya ayan yung iba nanggugulo na lang. yung iba naman na dumidepensa kay Roland de Guzman, either kamag anak nya o kaibigan nya.

Anonymous said...

E BAKIT IKAW ANONYMOUS KA RIN DI BA?? BAKIT RIN MANINIWALA ANG TAO SAYO ANIMAL KA!

LUISA (Paranaque) said...

MUKHANG TAMA K NGA DYAN A! ILAGAY NAME MO KUNG NAGSASABI K NG TOTOO DAHIL KUNG NAGTATAGO K LNG SA IBANG PANGALAN, IBIG SABIHIN HINDI K SURE SA PINAGSUSULAT MO DITO AT DAHIL KAPAG NABASA ITO NI MR DEGUZMAN AT NAKASULAT NAME MO.... PWEDE K NYANG KASUHAN KAPAG NAPATUNAYAN N SINISIRAAN MO LNG SYA! O BAKA NAMAN MAY KINATATAKUTAN K DIN? ARE YOU CREDIBLE ENOUGH IN THE COURT OF LAW?????

Anonymous said...

Suko ma ako! Imbes na magtulungan tayo dito, kanya kanyang duda at paninira ang ginagawa natin. Dito pa lang sa blog makikita kung anong klaseng tao ang pilipino.

alvin reyes ng chicago said...

tomorow monday sa pinas i will call my brother kung ano na update sa container na galing dito sa chicago wala tyong mapapala kung puro commment lang.

f4phantom1972 said...

Thank you Alvin.

Anonymous said...

Alvin , ang maganda dito sana , sabihin nang brother mo sa DTI (Department Of Trade Industry ) na kunin nila yong mga pangalan nang mga box recievers at ipaalam sa kanila , give notice to each recievers na yong Boxes nila eh nasa custome , tapos sabihin sa kanila kung gusto nilang pick up ang kanilang boxes pweding pick up kung bayaran nila ang custome fee.

Siguro naman mas efficient and effective na gawin ito , its only fair to both sides , siguro custome papayag dahil they will collect fees.

So , Alvin its a big help kung request mo sa brother mo na ito na lang ang magandang solution for all concern , in case pumayag ang custome every concern individuals na involved dito will get Justice. Malaking tulong ito Alvin , and may God Bless You. I appreciate every help you can do , thank You .

Anonymous said...

UU nga! SIGE MAG POST PA KAYO AT BIGYAN NINYO NG IDEAS ANG MG F B I !!! Instead n ang kakasuhan e c Mr Deguzman... kayong mga illegal ang makakasuhan!!!!

Anonymous said...

Ok,Mga Kabayan sa lahat na may reklamo sa STAR KARGO , Heto po ang dapat ninyong gawin kung gusto ninyo ma-recover ang mga loses nnyo , Ilalagay ko ang site nang BBB to make a Complain.

Pero , kailagan collect all the necesarry info na ilagay sa complain . You need to gather the links and site nang Star Kargo , the address , main office in the USA , their Phone No , Zip code .

Tapos may mga questions na sasagutin ninyo , at ilagay na rin kung magkano ang pinsala , such as the fee to transport , and the stimated cost of your balik Bayan Box , your hardship and anything that you want to claim to get payment off .

Theres a question kung ano ang gusto ninyong mangyari sa ABS-CBN STAR KARGO Company , you can either say pay your boxes and the cost of the items in the box , or you can choose na e close na yong STAR KARGO. Its up to you what you want to happen , i claim all , pay up or deliver the boxes or Ipasara na lang ang mga Bussiness nila sa entire USA and the rest of north America , para hinde na sila makapangluko pa sa iba.

Simply lang ang mga questions just file at tignan natin kung ito na ang sagot sa ating sa problemang ito.

The site here >>> http://www.peopleclaim.com/File-a-Claim/StateYourClaim_V2.aspx?cId=MTMxNDcw

The earlier you file this claim the better , para mabayaran ang ating mga pagod and shock of mind. Mag sign up muna kayo sa site and make an account so your claim can be forwarded. Lahat tayo na nawalan nang Balik Bayan Boxes , please file a claim soon . We need to magkaisa dito because the more compalin the better attention we get . Thank you Po , Salamat sa pakikipagisa , tutulungan tayo nang Lord dito . God Bless All .

Anonymous said...

ok po itong infor.ninyo pero po pano natin ma prove ang amount na ma claim nakalagay sa agreement sa resibo na kailanga eh $200 dollars laman ng box. eh more than $450 or more ang nailangay ko sa 2 boxes ko.

Anonymous said...

pag ang isang business hindi accredited ng BBB mahirap mag claim with is starkargo hindi accredited ng BBB.

Anonymous said...

WAG KAYONG MAG AWAY DITO NAKAKAHIYA LANG TAYO.LAHAT NG KARGO DITO SA U.S I MEAN LAHAT SILA PURO PALPAK.

ALVIN REYES said...

ITO PO ANG UPDATE SA AKING NG BROTHER KO.PINADALA PO TALAGA TONG CONTAINER#CMAU 526 499/86240 ARRIVAL SA MANILA PORT.DEC 17 2012 ANG PROBLEM UN CONSIGNEE NI MR. DE GUZMAN BLOCKLISTED NA PALA ITO ANG NA DICOVER NG BROTHER KO.PERO PO ANG SABI SKIN NG BROTHER KO MY UMAAYOS NA BAGONG LOGISTIC. NAME FAROLD INTERNATIONAL MARKETING UNIT 605 B CORPORATE CENTRE DASMARINAS ST BINONDO MANILA. ITO DAW PO ANG UMAAYOS PARA MAILABAS SA CUSTOM. ITO ANG LATES HOPEFULLY TOMMOROW MY ANSWER NA ANG BROTHER KO UPDATE KO PO KAYO.

Anonymous said...

GANUN DIN PALA SA CHICAGO ANG SERVICE NG STARKARGO DITO SA HOUSTON SOBRA ANG KA PALPAKAN NG STARKARGO AT LAST YEAR WALA KAHIT ISANG BOX KO ANG NAKARATIN WOW... JAMES UY

Anonymous said...

AKO DIN DITO S HOUSTON NAG SENT NG BOXES KY JAMES UY HANGANG NGAYON HINDI DUMADATIN TINAWAGANG KO NA ANG 866 782 7555 WALANG MASABI KUNG HINDI ON GOING DELIVERY.ALMOST 3 MONTHS NA ANO NA NG YARI

Anonymous said...

TALAGA KAILANGA MA REPORT SA BBB TO STARKARGO NAKA BALIK NAKO DITO SA OKLAHOMA WALA PARIN ANG MA NGA BOXES KO WALA DIN SUMASAGOT DITO PAG TUMAWAG KA NMAN SA 1866 NILA KAMUKA DIN SA SINASABI ON GOING DELIVERY.

f4phantom1972 said...

Álvin, thank-you ulit sa update mo.

Anonymous said...

For those of you here arguing and name calling stop na , kasi we can resolve this in a good manners . If an individual has a leniency , first thing you have to do is do your research kung paano makakuha nang solution .

Heto po ang dapat ninyong gawin , kasi ang dami ko nang nagawang panawagan at natuklasan how we can recover with our loses.

1. First Step make a complain through your State Officials , Your Attorney General , at report ang business nila na Fruad .

2. Send copy to Better Bussiness Bureau .

3. You have the right to claim what you paid ,for shipping and the declared value that said insured at the amount written in our reciept contract. But its probably not enough for the contents in the Box. If you want to recover all expenses we can hire a Lawyer to fight for us, want to get all expenses and all the hardship we encounter , you may do so if your willing to go all the process which i think its all worth it, specially when a Bussiness such as ABS-CBN STAR KARGO is making huge in this country. Again, it will be better kung One Lawyer Firm only, tapos magsamasama tayong Lahat in the complaint , which is called Action Law Suit. Whatever the law required na bayaran nang ABS-CBN STAR KARGO sa atin claim it will be divided between the complainant after the Lawyers fee. Example , if we all decide the amount to be paid by the company thats what the Lawyers will do minus Lawyers FEE. There will be hundreds of Law firm out there waiting to be hired like they do to Walmart and big companies.

4. This steps is important . If you encounter pilferage or lost item, or non-delivery, file an immediate claim or complaint with the freight forwarder’s customer service. You may also lodge your complaint directly to the Philippine Shippers’ Bureau at 2nd Floor, DTI Bldg., 361 Gil Puyat Avenue, Makati City or fax at (02) 751.3305 or email at dti_psb@yahoo.com.ph or call DTI-Direct (02) 751.3330 or 0917.834.3330 for assistance.

5. Make sure to do every steps and have leniency stay calm , Call this numbers in the philippines , the more complaint they get in manila the better chance we get , because they will not ignore that many complainants.

Last but not least tama na po ang arguing , we can not solve a thing in this manners , kasi nakakapagbitiw tayo nang mga salita na nakaka demoralized , then its depressing ok po .

Anonymous said...

MERON NANG MAGANDANG UPDATE FROM MANILA TUNGKOL SA MGA NA DELAY NA BALIKBAYAN BOX NATIN NA PINADALA NATIN.

lori from georgia said...

ako din from georgia puro pangako na dadatin na hangang ngayon napaka stupid talaga ng starkargo dito sa georgia pinadala ko ang pakage ko noon sept.hangang ngayo hindi p dumatin ano na masasabi mo JAMES UY puro ka papalowup mo?

LEILANI (CHICAGO) said...

SALAMAT NAMAN! SABAGAY, SANAY NAMAN NA TALAGA AKO NA LATE ANG MGA BALIKBAYAN BOXES NA IPINADADALA KO. MINSAN NGA E 6MONTHS BAGO DUMATING BOXES KO ( AEROSEND/ORIENT STAR/ENGWA/SHIPPING EXPRESS NA TRY KO NA SILA LAHAT -PURO PALPAK DIN!),KAYA LUMIPAT AKO SA STAR KARGO. NGAUN LNG TALAGA MEDYO TUMAGAL NG GANITO ANG PAGDATING NG BOXES NG STARKARGO..MAY DELAYED SILA PERO MAS MATAGAL NGAUN. NAKAKAHIYA UNG MGA TAO N KUNG ANU ANU PINAG SASABI NA MASASAMA SA AGENT NG STAR KARGO...AGENT LNG SILA, HINDI SILA ANG MAY ARi NG KOMPANYA...NAG PI PIK UP LNG SILA NG BOXES. KAYA NUNG TUMAWAG AKO SA STARKARGO PARA E FOLLOW UP BOXES KO, AT SINABI NILA NA JULY P E WALA N SI MR DEGUZMAN SA KANILA...PERO NG MABASA KO UNG ANUNSYO SA DYARYO NA OCTOBER 26 NILA TINANGGAL SA PAGIGING AGENT SI MR DEGUZMAN E NAG ISIP NA AKO. ANG MISMO MAIN OFFICE NG STARKARGO ANG NAG PAPASAMA SA NAME NI MR DEGUZMAN. KUNG TALAGANG TINANGGAL NA NILA SYA SA KOMPANYA NILA...BAKET NAGHINTSY P SILA NG ILANG BUWAN BAGO IPALABAS SA DYARYO...

Anonymous said...

Leilani magandang Balita ito , salamat sa update . Ito na yong mga pag judge kay Mr. de Guzman nang mga maiinit ang Ulo , At mayroon pang galit sa mga post ko , bakit daw hinde si Mr. de Guzman ang sisihin eh siya daw ang nagpick up nang mga boxes at nag issue nang recibo , all alone i was being helpful na huwag pinpoint si Mr.de Guzman , pero pinagpupumilit nang isang tao na siya lang ang may kasalanan. Napaka self centered at galit pa , bakit daw pinagtatanggol ko si De Guzman .

Ngayon , i hope there was lesson learn here , if anyone wants to go after one person isarili na lang niya kasi personal yan , hopefully Mr. De Guzman will understand the prosperity we encounter . Pero kung si Mr. de Guzman ay nagbabasa dito sa mga posting dito , tapos kung gusto niyang mag complain for slander and ruinning his reputation eh he has all the rights to do so .

Humanda na lang yong taong yon na nagbintang kay Mr.de Guzman for whatever comes kasi hinde siya nag hunos dili from dispatching a judegment . Like the news said and all the informations gathered by many poster na nakaka confuse ang mga info na binibigay nang ABS-CBN STAR KARGO , stating not one false info but a few , which does not match months kung kailan na demoted si Mr. DE Guzman. Mga wrong informations lahat ang binibigay nang STAR KARGO to each of us , para lang ma cover up nila ang kanilang kasalanan .

I called half a dozen times to ABS-CBN STAR KARGO and i was given different answer each time when i am inquiring . It resulted my conversation with them nasty , and non of the personnel there has one same answer.

Yong galit at naiinis sa akin kung bakit hinde ako sang ayon sa mga sinasabi niya na si Mr. De Guzman and may kasalanan in all the events , I did not believe Mr. De Guzman will Jeopardize his reputation , especially here in the USA. Pero i hope that person doing all her/his effort to blame and ruinning Mr. De Guzman will widened up hers/his thinking before it gets ugly.

Heto lahat ang aking mga post dito para mapatunyan ko na mayroon na i am partial and polite. I dont side anyone because i myself needs proof first.

AnonymousJanuary 5, 2013 at 10:56 AM
AnonymousJanuary 9, 2013 at 11:30 PM
AnonymousJanuary 10, 2013 at 10:01 AM
AnonymousJanuary 10, 2013 at 11:20 AM
AnonymousJanuary 11, 2013 at 10:36 AM
AnonymousJanuary 11, 2013 at 12:38 PM
AnonymousJanuary 13, 2013 at 9:58 AM
AnonymousJanuary 12, 2013 at 7:22 PM
AnonymousJanuary 13, 2013 at 12:41 PM
AnonymousJanuary 14, 2013 at 11:03 AM

Save ko lahat in my document ko para incase something or anything happen , mayroon akong proof to show sa panig ko. Salamat Leilani talaga sa mga update mo , its mind easing. God Bless

Anonymous said...

Mabuti at dumating boxes mo Leilani...ako e hindi na from Shipping express!!!! Kaya simula nun, hinding hindi n ako nag padala ng balikbayan boxes!!!

Anonymous said...

etong nag post na ito above this post, saksakan ng NUMERO UNONG TAKOT! hindi bintang ang ginawa ng mga tao dito kundi katotohanan. talaga namang inabot ng mahabang paghihintay, walang kahit anong update na galing kay Roland de Guzman, at sariling sikap nung ibang tao dito ang pag find out sa status ng mga boxes na pinadala kay Roland de Guzman. Sa ginawa nyang ito, talagang sira na ang reputation nya dahil sa hindi sya ma contact ng mga customer. Kung nag-isip sya ng mabuti at sinasagot nya ang phone calls, instead of ignoring the numerous customers na humihingi ng update, hindi sana magkakaganito. Hindi lang dito sa Chicago, pati na rin sa Wisconsin, Indiana and Ohio, sa kanya lahat ipinasa ang mga boxes dahil sya ang Regional Agent na may hawak ng mga area na ito. Lagpas lagpas sa promise date of 45 days ang nangyari sa mga boxes, meron dito more than 5 months nang naghihintay. OK lang sanang maghintay kung meron syang constant update na binibigay sa mga customers eh kaso wala. Natural lang na magduda ang iba or magalit ang karamihan sa mga nangyari. Hwag kang maghugas ng kamay dito para sabihin na ikaw lang mag-isa ang naging polite at naging helpful na hindi i-pinpoint si Roland de Guzman. Eh sino ang dapat mong i-pinpoint?? HINDI NGA PINADALA NI ROLAND DE GUZMAN THRU STAR KARGO ANG MGA BOXES! HINDI NA AGENT NG STAR KARGO SI ROLAND DE GUZMAN NUNG TIME NA PINICK-UP ANG KARAMIHAN NG MGA BOXES DITO AT NAG ISSUE PA SYA NG OFFICIAL RECEIPT NG STAR KARGO KAHIT HINDI NA SYA CONNECTED SA STAR KARGO! Mahirap bang intindihin mo ito?? At walang SLANDER ang nangyari dito dahil lahat ng sentiments ng mga tao dito ay TOTOO --- SOBRANG DELAY ang nangyari at hindi sya mahagilap ng mga taong gustong mag kumuha ng update sa kanya. KAYA HWAG KANG MAG IMBENTO O MAG DUNUNG DUNUNGAN na kesyo Slander o ruining Mr. De Guzman's reputation dahil lahat ng sentiments nung mga taong nag post dito against kay Mr. De Guzman ay totoo! Hindi mo masisisi ang mga sentiments ng mga tao dito dahil sa SOBRANG delay na nangyari. May documentation ka pang nalalaman eh anonymous din naman ang gamit mo! Kung gusto mo talagang mag hugas kamay, I dare you to post your real information here!

Anonymous said...

KUNG HINDI N AGENT NG STARKARGO SI MR DEGUZMAN THAT TIME NA MAG PIK UP SYA NG BOXES....BAKIT HINDI KUMIKILOS ANG STARKARGO SA MGA NAG KO COMPLAINT AGAINST HIM? INSTEAD, IBA IBANG VERSION ANG SINSABI NILA SA MGA TAO EVERYTIME N MAY MAG PA FOLLOW UP NG BOXES .

Anonymous said...

PAG TUMAWAG KA SA TOLL-FREE NG STAR KARGO, YAN ANG SASABIHIN NILA SAYO NA HINDI NA CONNECTED SI ROLAND DE GUZMAN SA KANILA. ISA PANG SASABIHIN NILA AY "UNDER INVESTIGATION" NGAYON ANG LAHAT NG PANGYAYARI SA KANILANG "CONCERNED DEPARTMENT". KUMIKILOS NAMAN SILA, KILOS PAGONG NGA LANG. IT IS UP TO US--MGA CUSTOMERS--NA DUMANAS NG GANITONG SITWASYON PARA IPAMALITA SA MGA KAPWA NATING PILIPINO NA HWAG NANG MAGPAPADALA THRU STAR KARGO.

Anonymous said...

GANUN NGA NGYAYARI TUWING TATAWAG AKO. ANG NAKAPAG TATAKA E UNG NAG POST NETO NA MUKHANG PERSONAL N KILALA NYA SI MR DEGUZMAN...PERO GALI N GALIT, KASO AYAW MAG PAKILALA...BAKET KAYA? MERON KAYS SYANG KINATATAKUTAN? O MAS MAY MALAKI SYANG ATRASO KESA KAY DEGUZMAN? KAHIT UNG FIRST NAME LNG NYA E ITINATAGO PA.

Anonymous said...

AKO YUNG NAG SIMULA NG THREAD NA ITO. HINDI KO PERSONAL NA KILALA SI ROLAND DE GUZMAN. IN FACT, NAKUHA KO LANG YANG NAME NYA NUNG BINIGAY SA AKIN NG CUSTOMER SERVICE NG STAR KARGO. SILA ANG NAGSABI NA SI ROLAND DE GUZMAN ANG REGIONAL AGENT DITO SA MIDWEST. SUB-AGENT ANG KUMUHA NG BOX KO HINDI SI ROLAND DE GUZMAN. AT HINDI RIN AKO NAGTATAGO, WALA AKONG ATRASO KAHIT KANINO AT WALA AKONG KINAKATAKUTAN. KUNG TITINGNAN MO HALOS LAHAT NG POST DITO (KASALI KA NA RIN DOON) AY ANONYMOUS. KUNG GUSTO MONG MAGBIGAY AKO NG NAME, MAUNA KA MUNA. BAGO KA MAGSALITA KUNG BAKIT AKO ANONYMOUS, SIGURADUHIN MO MUNA NA IKAW, HINDI KA ANONYMOUS.

Anonymous said...

SUG AGENT PALA KUMUHA NG BOX MO, BAKIT DI MO DIN ILAGAY NAME NYA DITO AT ITANONG MO SA KANYA KUNG IPINADALA NGA B NYA BOX MO SA STARKARGO.. KUNG ANU ANU AT KAHABA HABA NG ISINULAT MO,TUMAWAG K LNG PALA SA STARKARGO. KAPAG TUMATAWAG AKO SA KANILA E WALA SILANG GANYANG KAHABANG IMPORMASYON NA IBINIBIGAY SA AKIN. SINASABI LANG E HINDI N CONNECTED SA KANILA SI MR DEGUZMAN AT LAHAT NG COMPLAINT E FORWARDED NILA SA CONCERNED DEPT. PERSONAL MO SYANG KAKILALA PERO DI K MAKALANTAD DAHIL MAS MALAKI NGA SIGURO ATRASO MO KESA SA KANYA?

Anonymous said...

EH TALAGANG TANGA KA PALA EH! LAHAT NG INFORMATION KO NAKUHA KO SA SUB-AGENT AT SA CONSIGNEE NI ROLAND DE GUZMAN SA PILIPINAS. MISMONG NAKAUSAP KO YUNG CONSIGNEE SA PILIPINAS. MERONG BINIGAY NA INFORMATION SAYO ANG STAR KARGO PERO SA SOBRANG KITID AT LIIT NG UTAK MO, HINDI MO LAHAT NAINTINDIHAN. HINDI AKO MAGSASALITA DITO KUNG HINDI KO NAPATUNAYAN MISMONG SUB-AGENT ANG NAGSABI NA BINIGAY NYA ANG MGA BOX KAY MR. DE GUZMAN. HINDI MO BA MAINTINDIHAN NA HINDI PINADALA NI ROLAND DE GUZMAN ANG MGA BOXES NA NAKUHA NYA SA NETWORK NG STAR KARGO? SIMPLE LANG YON. PERO KUNG TALAGA KLANG KLANG ANG UTAK MO, WALA NA AKONG MAGAGAWA. WALA AKONG DAHILAN PARA MAG IMBENTO NG MGA SINASABI KO DITO DAHIL UNA, HINDI TAYO MAGKAKILALA, PANGALAWA KUNG ISA KA SA KARAMIHAN NA TOTOONG NAGPADALA NG BOX, HINDI MAGIGING GANYAN ANG REACTION MO. EITHER KAIBIGAN KA O KAMAG-ANAK KA NI ROLAND DE GUZMAN KAY MO SYA PINAGTATANGGOL DITO. O GANITO NA LANG, SIGE SULAT MO NAME MO DITO, PAG GINAWA MO YON, SULAT KO RIN NAME KO. CALL???

VIRGIE ( CHICAGO) said...

OK..heto name ko..ikaw anu name mo?

Anonymous said...

UTO UTO!! LOL!

Anonymous said...

ANG LAGAY BA NAMAN EH MANINIWALA AKO NA YAN TALAGA ANG NAME MO?? LAGAY MO RIN DITO PHONE NUMBER MO PARA MATAWAGAN KITA.

VIRGIE ( CHICAGO) said...

WOW! IS THAT HOW YOU BEHAVE? PAPAANO MANINIWALA SAYO MGA TAO NGAUN ? I JUST PROVED MYSELF THAT IM NOT LYING...HOW ABOUT YOU? YOU JUST SHOWN HOW COWARD YOU ARE..NOT CREDIBLE ENOUGH ON WHAT YOU"RE WRITING IN HERE....ENCOURAGING PEOPLE TO BELIEVE YOU? BAKA KAPAG PUMUNTA KA SA POLICE STATION E IKAW ANG E DETAIN NILA DAHIL MAY ATRASO K SA KANILA.

Anonymous said...

Sama loob mo virgie kasi napatunayan kong klang klang ka talaga???

Anonymous said...

Virgie, kagaya mo ring klang klang ang maniniwala na yan nga ang tunay na pangalan mo.

Anonymous said...

Please lang PO mga fellow kabayan , calm down lang . Huwag po puro name calling at sigawan naman . Its not good for our health .

Nawalan po ako nang 3 boxes , hinde ko kilala at pinagtatangol anyone , lalong lalo na si Mr.de Guzman . I live outside Chicago Illinois I'm from another State , the only person i encounter is the sub agent when i drop my Balik Bayan Boxes . I have no direct knowledge of Mr.de Guzman , all i'm saying is have patient because one way or the other we will find out the truth .

Wala po akong dinidepensahan at wala din po akong kinatatakutan kung hinde Si LOrd God . Its time na magpost ako , i only want to make matter be in good faith . Kaya whoever judge me otherwise or maybe everyone is just confuse , kasi almost all posting uses anonymous .

Yung nagreply sa akin under my post>>>( AnonymousJanuary 15, 2013 at 10:34 PM), my intent is nothing like you are thinking . Its just a reminder incase na makarating sa batas at magka dimandahan i'm ready to state my personnal opinion and my reasonning. I do not know what the future faces with this dellima , only time can tell.

To make myself clear , hinde ako takot at wala din kinakatakutan when it comes to human being like me. I detest what you say wrongfully and I will fight to the death my rights to stand for my principle .

Anyway, since we have a good news from ALvin na check nang kapatid niya na mayroon daw nag pro processes sa customs at napatunyan na ang mga Boxes natin eh andoon na. WHich means , our Balik Bayan Boxes is shipped , it may be through other shipping company due to other unfortunate events , which nobody actually knows the reason . Pero , magpasalamat na lang po tayo if this is true . Kapit Bisig pleaseeeeeeeeeeeee , dont attack each other and have a heart Attack . May God Bless you all .

Anonymous said...

FIRST AND FOREMOST, DO NOT DRAG THE NAME OF GOD HERE. HINDI DAPAT DINADAMAY ANG PANGALAN NG DIYOS SA USAPIN DITO. IKAW NA MISMO ANG NAGSABI NA WALA KANG DIRECT KNOWLEDGE KAY ROLAND DE GUZMAN SO YOU HAVE NO RIGHT TO CONTRADICT WHAT I OR OTHER PEOPLE ARE COMPLAINING ABOUT HERE. MASYADO KANG TAKOT NA KESYO MAKAKARATING SA BATAS O MAY SLANDER AT RUINING ANOTHER PERSON'S REPUTATION ANG NANGYAYARI, ALL OF WHICH WALA NAMANG GANON. IF THIS ISSUE WILL EVER BE ELEVATED TO LAW ENFORCEMENT, HINDI KAMING NAGCO-COMPLAIN KUNDI ANG TAONG HINDI TUMUPAD SA TERMS OF AGREEMENT NG BALIKBAYAN BOX DOOR-TO-DOOR SERVICE AND MALILINTIKAN. MERON KAMING DOKUMENTO (RECEIPT) NA PINANGHAHAWAKAN AS PROOF NA PINADALA NAMIN ANG MGA BOXES. GAYA NG SINABI KO, MASYADO KANG NAGHUHUGAS KAMAY, GUSTO MO IKAW LANG ANG "POLITE" AND "HELPFUL" DITO. BUT YOU KNOW WHAT? YOU HAVE NEVER BEEN HELPFUL MUCH LESS POLITE. ALL YOU'VE DONE HERE WAS SPREAD DOUBT AND CONFUSION TO AN ALREADY CONFUSING MATTER. SO PLEASE SINCE YOU HAVE NOT CONTRIBUTED ANYTHING INFORMATIVE MUCH LESS HELPFUL IN RESOLVING OUR APPREHENSIONS, JUST BE QUIET. AND PLEASE DONT EVER, EVER DRAG THE NAME OF THE LORD IN THESE CONVERSATIONS. IKAW ANG NAGKAKASALA SA GINAGAWA MONG YAN!

Anonymous said...

your pull of hatred , blah blah , wala kang masolved in this manner, alam mo , ang sarap mong kadebate , kasi umpisa pa lang ay nanginginig na ang tumbong mo all you can spit are angers.

Bulag ka , and also bingi , mas malaki ang nawala sa akin kaysa sa inyo , yet nothing is happening with that kind of atittude . Yes i will always add God in my life since i dont exist with out his guidance and help in my daily life . KUng hinde mo siya kilala siguro its time na you call on him , and stop yelling hinde mo ako slave , at hinde rin ako hayop na katulad mo walang alam kung hinde sumigaw at magmura , your utterly useless individual.

Hinde ako takot sa iyo , your nothing more than piece of garbage , using foul language in every conversation is never acceptable in civilized conversation. Soooooooooooo , dont ever ever tell me not to include my God . you may never have anything good except to spread angers. Why dont you go jump in the cliff and eat my dong and be happy eh .

Or maybe you want me to send some one there to check you up and see if you are legally living in the states. I dont need your name and address cause that can easily be trace in your IP . Stop your dirty baloney yelling and learn how to type . your not credible and not believable if your anger is the first out from your mouth and spitting fire. That's called mental illness.

May God guide you in straight path before you burn in hell .

Anonymous said...

WALA BA THREAD PARA SA SHIPPING EXPRESS/CERRERA...AEROSEND...ORIENT STAR...ENGWA...and ETC? SA NA EXPERIENCE KO SA SHIPPING EXPRESS, NA DYARYO AT NA TV NEWS NA SILA... NAGASTUSAN PA AKO SA PAG HIRE NG LAWYER....WALA DIN NGYARI!!!! 15BOXES UNG PINADALA KOOOOO! DI KO NA NALAMAN KUNG ANU NGYARI. NGAUN E NAG O OPERATE PA DIN CERRERA ANG KNOWING NA SHIIPING EXPRESS IS CONNECTED WITH THEM... BAKIT KAYA? ...... SIGURADUHIN NINYO NA MADAMI LAMAN BANK ACCT NINYO DAHIL BAKA MAUBOS LNG UN E WALA DIN MANGYARI SA HINAHABOL NINYO, ANG YAYAMAN NYAN E MGA LAWYERS NINYO. KAYA KUNG AKO SA INYO...SA UPS NYO N LNG IPADALA KARGO NINYO AT FOR SURE NA MAHAHABOL NINYO KAPAG DI NA DELIVER UNG BOXES NINYO....

Anonymous said...

Kuya /or Ate check ka doon sa DTI , kasi andoon lahat ang mga black listed na Cargo carriers , if thier company name is there ibig sabihin , your boxes are nakacompound sa costume kung nasa list sila . Sorry po sa losses ninyo , i can relate the feelings , it is rather disturbing na hinde naalis at nalilinis ang mga corruptions sa mga fellow citizens natin.

Saan po kayo nagfile nang Law suit , kasi dito po sa USA , Action Class Law suit is well known as , A class action is considered a device of civil litigation because it doesn't change the rules of civil law, it simply allows multiple parties to sue over the same legal grounds. In every class action suit, there is a representative plaintiff or lead plaintiff whose name is the only one to appear on the case.

Class action lawsuits, like other civil lawsuits, can be filed in both state courts and federal courts. The Class Action Fairness Act of 2005 lays out the criteria for cases that fall under federal jurisdiction: Any class action lawsuit in which claims exceed $5 million, as well as any case involving plaintiffs or defendants from many different states (called diversity jurisdiction).

The judge must certify the plaintiffs as a class. For this, it must be impractical for plaintiffs to sue individually, they must share a common complaint, and the defendants must share a similar defense for all plaintiffs.As part of certification, the judge will define the scope of characteristics of the class.

Notification -- The judge will order that all potential plaintiffs be notified of the class action by mail, newspaper advertisements, even TV commercials, depending on how broad the scope of the class.

Appointing counsel -- The judge selects representative counsel for the plaintiffs. In most cases, it is the lawyer who filed the case, but it's the judge's responsibility to make sure he or she is experienced in class action proceedings, is highly knowledgeable in the particular subject area, and will fairly represent the class.

Distribution of damages - The judge will develop a plan with the plaintiffs' attorney for distributing any monetary damages won in the case. Even if the case is settled, the judge must approve the settlement. The judge also has a say in how and how much the attorneys are paid.Class actions ensure that payments are spread equally across all injured parties.

The key advantage of a class action lawsuit is that it allows a large group of injured parties (financially or physically) to receive individual amounts of compensation without spending a lot of money on legal fees.

If the judge renders a decision and the defendant wins, it's over and the class action certified members are precluded from further action on the same complaint.

If the plaintiffs win, then the judge assesses damages, orders the company to make restitution, and orders notices be given to class action certified members where claim to monies can be submitted.
Monies are usually distributed based on a formula that the court decides.

Anonymous said...

OO nga pala , since i posted na lahat ang mga pang calm down dito ,para makapagisa kami at proceed ang Class Action Law Suit na ito , eh puro sungit at name calling , angers and blah blah . They are acting like little childrens , tapos i am only posting sa mga nararapat na gawin , pero they are acting like they know it all . Kaya i am giving up sa kanila , I'll do my own Law Suit and get my own compensations. Bahala na sila sa kanilang losses. God Bless All .

Anonymous said...

same here!

GLENDA BOLLINGBROOK said...

TAMA KA WALANG NG YARI SA LAWSUIT NAMIN DIN 1 YEAR AGO SA AEROSEND CARGO NAG PADALA KAMI LAHAT DITO SA BOLLINGBROOK ALMOST 120 BOXES NI ISA WALA NAKARATING NAG HIRE PA KAMI NG LAWYER WALA DIN NAYARI WOW... FERDIE SANTOS KAMI UN MA NGA TAGA CHURCH CGURO ALAM MO NA

Anonymous said...

I am "pull" of hatred? (ikaw ang mag-aral mag type). Alam mo analysis ko sayo...ANG LAKI NG SAYAD MO! O ayan ka na naman, dinadamay mo na naman ang pangalan ng Diyos. Di ba sabi ko sayo, hwag mong idamay ang pangalan ng Diyos kasi kasalanan yon? After saying "God is in my life since I don't exist without his guidance" tapos sasabayan mo ng "why don't you go jump in the cliff and eat my dong". Well, well, may sayad ka nga. You mention God then conclude it with a curse. (napapakamot na lang ako sa ulo lol!)

So mas malaki ang nawala sayo, that makes you special?? Dahil tatlong boxes ang nawala sayo ibig sabihin ikaw priority, yung ibang taong isa lang ang box na pinadala, hindi sila priority?? TALAGANG ANG LAKI NG SAYAD MO! Hindi ito patalbugan contest kung sinong mas marami o mas kaunti ang pinadalang box. This is a site to air complaints to an already proven fact. Yung decision mo na ikaw na lang mag-isa ang magpu-purse ng sarili mong lawsuit mo, MAS MABUTI PA. MAG-ISA LANG MAG FILE NG LAWSUIT MO KASI NAG-IISA KA LANG NA MAY SAYAD DITO. So go ahead, go ahead and do it. Para walang ibang taong mahawa sa SAYAD NG ULO MO!

Anonymous said...

Your mental talaga , where did i say i am priority ? actually your sour mentality does not comprehend anything. LOL . Is that inteligent response ?

See , your already napipikon and very disturb blahhhhhh , your living in the world of fantacy or maybe with disfunctional brain. Kasi in each time na kumakain ka or bumubili ka nang mga gamit mo or sumesweldo ka , kasama diyan ang God lol , tignan mo ang pera mo kung wala ang God diyan . It say's in God we trust . tapos nakalagay pa sa wallet mo at yon ang kinabubuhay mo di bah ?

Sooooooo in that case your life depends on God as well , if you say otherwise then your baloney , unless you live in other world then thats another matter.

Magaling kang mag scrutinize nang salita pero walang laman and directions , lol

you know pati ang God binabali wala mo , ano kaya ang pakialam mo kung praise ko ang God , sumasakit ba ang tumbong mo dahil makasalanan ka ? Oh yeahhhhhhhhhh inggit ka sa talento ko kaya sinasabi mong sayad , thats also non of your freaking bussiness .

Ohhh Yes i dont need your recomendations filling or your help since i am expert in Law . unlike you na wala kang ibubuga . ha ha ha i am so happy sa mga actions na pinapakita mo , its shows na your intemidated because wala kang masabi at magawa na ikakaunlad nang mga kagaya mong nawalan nang Balik Bayan boxes .

LooooooooL . masaya ako , i am seeing your very disturb , siguro aatakihin ka na nang galit sa akin. Go ahead please ...its not nice to fool anyone , sa mga inaasal mo at this moment while your reading my reply your blood is rising and ready to explode lol.

Yes yes and yes , i belong to God and therefore i praise God in my every day , minute and seconds of my life. In me and anything functionning in my blood belongs only to Almighty God Lord , and he's my saviour and my redeemer .

Kuha mo !!!! Let me remind you as well na wala kang Alam sa psychology , your totally wrong on your assesment awwwwwwww what a dingbat .

May God shed a light on you .

Anonymous said...

Para may reference ka, let me call you BRENDA (as in BRAIN DAMAGE). Alam mo BRENDA, kahit anong paliwanag ko sayo, hinding hindi mo talaga maiintindihan. Kakaunti lang kasi ang brain cell capacity ng utak mo kaya hindi mo maiintidihan ang mga explanation ko sayo. Hindi ako napipikon sayo. I actually find you amusing, to the point of making a fool out of yourself. I told you time and again, never to include the name of God in these conversations, but in your lurid way, you still do. I would not want to know what kind of God you worship when you mention His name this time and in a total turn around, say bad words afterwards. Yung taong may brain damage lang ang gumagawa nito, hence your name is BRENDA. Sa lahat ng illustration na gagawin mo, sa pera mo pa nakuhang isahalimba ang Diyos. Talagang yung may brain damage lang ang gagawa ng ganitong example. Again, your reference as BRENDA proves true and correct.

Thank you for acknowledging na "magaling akong mag scrutinize ng salita". It doesn't take a genius to determine that you are scarce in words, therefore lacking in objective as well. Again, this points out my correct reference to you as...guess what? BRENDA!

Seriously, for somebody as crazy and demented as you, I would not attempt, much more dare to give you any kind of advise or recommendation in your attempt to file any kind of lawsuit. You claim you are an "expert in law"? And may I ask what kind of law are you an expert at? Ito sagot...expert ka nga...isa kang...LOKO-LOKO! Only a fool and an idiot would claim, under these circumstances, that they are an expert in law. Your propensity to prove what you are not, again proves your name as BRENDA.

Hindi ako galit and hindi rin ako disturbed. At least not in the sense that you want me to be. Unlike you, I never claimed to be an expert in law or merong alam sa psychology. Only people like you Brenda, demented and brain damaged as you are, would have the animosity to claim what they are not. Are you in any way related to Miriam Santiago? hahaha you may continue to feed my amusement.



Anonymous said...

though shalt not refer anyone to someone for it is a big sin specially if that person is well known in the field of Law . You may get what you wish for , kasi i will document everything you post and forward it to Miriam Santiago .Walang kasalanan yong tao sa iyo and you involved her.

i am also glad i amuse you , but dont worry i did'nt expect you to be intellegent . As naming me Brenda, at least its a name of human being . sadly to know though you have no respect for God , however if i'm lokoloko thanks for that . I feel i am acting one because ang ka enkwentro ko ay may mental dissability. It takes one to know one , lol

Salamat ha , i did'nt know i am that popular at nakaka amuse , Ahhhhhh your too good in name calling. Sige ipagpatuloy mo what ever amuse you kasi nakaka entertain .

A person like you never deserved any answer to any question ask kasi nga punong puno nang brain damage ang boung bungo mo. You can create me what ever you wish , that is much appreciated. although those people your mentionning , reffering me to those well educated people may get insulted or baka naman selos ka sa kanila , at bakit nga ba sinasali mo sila eh wala sila dito sa mga issues na ito . oh sige na nga isangkot mo na lahat ang mga tao sa mundo , wala ka naman utak eh.

You should not fight against God , baka isang teres lang sa iyo ni Lord God wala ka na . Kawawa naman yong mga binubuhay mo at sinusoportahan , Yang dollar bills ang pinag kakandarapa mo dito sa America, so dont deny na hinde totoo kasi , you would'nt have left Philippines otherwise. And that is the wills of God na makapunta ka dito sa America . Wala ka pang appreciation sa kanya na nagpala sa iyo nang kinatatayoan mo ngayon.

Sabihin mo na lahat ang galit mo sa akin , pero huwag na huwag mong sasabihin na walang kuwenta ang God KO . Though shalt not speak ill against God . Kung ayaw mo ang God ko and God by all humanity , that means your guttless godless empty soul.

Be happy and enjoy the glory my God giving you , sooner or later that will vanished in a jippy for luck of faith and respect of him .

Anonymous said...

same issue here from Cincinnati. my package was processed daw ni Rolando de guzman at di na ma contact...scammers! i'll keep checking this website for any development. if anyone here will spearhead the class action lawsuit, i'm in.

Anonymous said...

same issue here. shipped mine to Iloilo on oct 6. only God knows where my BB box is at.

Anonymous said...

same problem here. sent my bb box in oct 2012 through pinoy klasik, west chester, oh. hanggang ngayon wala pa. to the anonymous poster above, i'm sorry hindi ako santo na katulad mo. if I knew or met that sob roland de guzman, I would kick his f&%kin ass!!! if abs-cbn star kargo or this mother&%kin de guzman are not guilty, they should have balls to speak up and defend themselves, because this issue is pretty much widespread nationwide (in the u.s) or internet. scammers!!!

Anonymous said...

like the other poster said on this webpage. file a complaint to the state attorney general's office where star kargo operates. pati abs-cbn star kargo ma investigate yan. AG's office handles bad business practice or fraudulent operations, etc. i'm just saying.

Anonymous said...

to the above anonymous. sorry, sometimes diplomacy doesn't work to some people. squeaky wheel gets the oil!!!

Anonymous said...

di puta nga abs-cbn star kargo. bilatnibay nyo!!!

Anonymous said...

HOY, GISING!!! Sorry, abs-cbn din pala. now, we are all really screwed.

Anonymous said...

We also have the same concern here in Indiana with STAR KARGO, the thing is they are just making us go in circles. Apparently I also have a friend that sent her box around September 2012 and was informed that her family will receive it around November or early December, then come October my mom and I sent 5 balik-bayan boxes to the Philippines and until now no further news about it.

Sometime December some issue rumored that somebody had put bullets on one of the packages, also there was a typhoon that the ship has dock somewhere to prevent it from sinking, then by end of December they already said that it was because or Roland who changed forwarder, now early January they are saying that this Roland De Guzman swindled the money and did not pay the custom dues.

It's just hard and frustrating on our part cause I know each and everyone of us worked so hard to fill up that balik-bayan box to send to our loved ones in the Philippines, most of us even spent months to prepare for it, we simply did not just get the money from the street to pay up for the fee to have it sent to the Philippines especially we are charged here $85 per package.

Kalila said...

Hello Alvin, may bago po bang updates ang brother mo regarding sa shipment na ito? Kababalik ko lang po from Pinas. Wala na akong ibang nasabi sa family ko kundi umasang darating ang package na ito kahit na madelay. I really hope everything will be resolved soon.

Anonymous said...

Ano na status ng mga boxes?may pag asa pa ba mkuha?kung wala na paano mkukuha yung binayad,kahit yun na lang sana pang palubag ng loob sa mga ginawa nila perwisyo!

Ulysses Esguerra said...

ako din nagpadala ng box may bawas na pag dating at may butas sa ilalim...binabawasan nila pinagkukuhaan ang laman sa lo-ob...

Ulysses Esguerra said...

ako din nagpadala ng box may bawas na pag dating at may butas sa ilalim...binabawasan nila pinagkukuhaan ang laman sa lo-ob...

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